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Ourisman Tri-State Subaru

Newark, DE

4.5
695 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 695 reviews

July 01, 2019

Very nice! I enjoyed working with Glenn! He was helpful and very nice. This was my first time leasing a car and he really helped me understand what the entails. More

by Gabbymanocchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Russell
Jul 03, 2019 -

Ourisman Tri-State Subaru responded

Gabbymanocchio, We are happy to hear you had a great leasing experience with us. Glenn is an excellent employee & we are honored to have him on our team. Thank you for shopping at Matt Slap Subaru! Sincerely, Eve Slap, Owner

June 30, 2019

Loved our buying experience Visited Matt Slap as the first stop in finding a replacement car. So glad they were first since they turned out to be the only stop I needed. Purchase More

by Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Brown, Debbie Dougherty
Jul 01, 2019 -

Ourisman Tri-State Subaru responded

Jo, thank you for sharing your great experience here at Matt Slap Subaru! Our team always appreciates the feedback. We hope that you enjoy your new Impreza Premium! Sincerely, Eve Slap, Owner

June 29, 2019

Excellent buying experience! Hands down the best car dealership I have worked with. Fair trade in value, great purchase price. The 2019 Subaru Outback with the V6 runs as smooth a More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Brown, Larry Kidd
Jul 01, 2019 -

Ourisman Tri-State Subaru responded

Thank you for sharing your experience with our team, Sue! We're happy to answer any and all questions you may have, and we look forward to working with you again in the future. Sincerely, Eve Slap, Owner

June 27, 2019

Love our new Outback Wow!! What a great car buying experience, Jay Brown was very informative and knowlegeable, We feel great about the purchase and LOVE our new Outb More

by Robert S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Brown
Jun 28, 2019 -

Ourisman Tri-State Subaru responded

Thank you for the 5 star review, Robert S! We appreciate your business with us and hope to be able to work with you again sometime! Congrats on your new Outback! Sincerely, Eve Slap, Owner

June 25, 2019

Excellent new car buying experience Jeremy Heydemann was excellent in his knowledge of the Subaru lineup and extremely patient with us. I would highly recommend him to friends and famil More

by Forester
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Heydemann
Jun 25, 2019 -

Ourisman Tri-State Subaru responded

Thank you for the positive review, as well as the positive recommendation! We are very glad to hear that Jeremy, Greg W & Chris M were able to make the process as easy as possible for you. Congratulations on your new vehicle and have a great day! Sincerely, Eve Slap, Owner

June 22, 2019

Very easy experience My experience has been very easy, and Jay who helped me was very professional and knowledgeable. I highly recommend this place over other dealerships More

by TShaw409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Brown, Larry Kidd
Jun 25, 2019 -

Ourisman Tri-State Subaru responded

Thank you for your positive feedback, TShaw409. Our team really appreciates your kind words, as well as your business with us! Sincerely, Eve Slap, Owner

June 21, 2019

Smooth transition from lease to purchase We had leased two vehicles from Matt Slap Subaru and wanted to purchase our next vehicle. Spoke first with Brittany who explained the process. When we More

by Gerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Appleton, whom I spoke with originally when I wanted to understand how to transitional n from leasing to purchasing, Jeremy Heydemann
Jun 25, 2019 -

Ourisman Tri-State Subaru responded

Gerald, Thanks so much for your review! We are happy to hear you had a great experience with us! Thank you for choosing Matt Slap Subaru. Congrats on your new Subaru Forester! Sincerely, Eve Slap, Owner

June 18, 2019

Great experience! Laura Heart-Siano was very knowledgable about the model of Subaru I was interested in. She made the purchase of my car an extremely smooth transaction More

by Elaine S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Ourisman Tri-State Subaru responded

Elaine S, Thanks for your 5 star review! We are happy to hear you had a great car buying experience with us! Thank you for recommending Matt Slap Subaru. We look forward to working with you again. Sincerely, Eve Slap, Owner

June 18, 2019

New car buying experience Everyone has been friendly, helpful and professional. No pressure whatsoever. Received healthy discount on 2019 year end inventory closeout. Purchas More

by Carlhk31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Brown, sales 5 star, Debie (tech) 5 star, Chris (finance) 5 star
Jun 19, 2019 -

Ourisman Tri-State Subaru responded

Carlhk31, We are happy to hear you and your wife love your new vehicle! Thank you for shopping at Matt Slap Subaru! Congrats on your new Subaru Outback! Sincerely, Eve Slap, Owner

June 15, 2019

Stress free car buying I have visited Matt Slap Service & Parts in the past, each of them on two separate occasions. In all of these instances, everyone and I mean everyone, More

by Dolphins13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Ourisman Tri-State Subaru responded

Dolphins13, We are so happy to hear Mark and Chris were able to help you successfully! They are both outstanding employees! Congratulations on your new 2018 Forester! We hope you enjoy! Sincerely, Eve Slap, Owner

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