Ourisman Tri-State Subaru

Service Call to schedule my appointment to have some minor scratches and a slight ding in the door be repaired. Ease of scheduling although I did have to wait Call to schedule my appointment to have some minor scratches and a slight ding in the door be repaired. Ease of scheduling although I did have to wait a week to get my car in it was explained to me that Vinny the paint guy only comes on site once a week. Was there two hours and understood the process of having to wait since I wasn't the only one there they kept me well informed are the entire process excellent experience. No doubt at all when I chose to purchase a Subaru last year that Matt Slap would let me down. From the ease of buying we had Glenn and he was awesome do the service Top Notch service. They offer snacks coffee and water while waiting. Two huge waiting rooms they're quite comfortable. Happy with every visit that we have there. Was reminded that my car would need an oil change in September and was asked if my email was on file so that they could send the reminder very thoughtful. Thanks everyone there at Matt Slap Subaru. . More

Great experience Jeremy Heydemann was extremely responsive and helpful throughout the entire experience of leasing a new 2019 Outback and trading in my 2011 Outback. H Jeremy Heydemann was extremely responsive and helpful throughout the entire experience of leasing a new 2019 Outback and trading in my 2011 Outback. He was accessible and able to answer my many and varied questions in a timely manner. He consulted with his manager Greg Winter who was also forthright with me. The entire deal went smoothly and as planned. Debbie Dougherty's role as hands-on instructor of the new vehicle's various internal operations was also very helpful and appreciated. More

Very nice! I enjoyed working with Glenn! He was helpful and very nice. This was my first time leasing a car and he really helped me understand what the entails. I enjoyed working with Glenn! He was helpful and very nice. This was my first time leasing a car and he really helped me understand what the entails. More

Loved our buying experience Visited Matt Slap as the first stop in finding a replacement car. So glad they were first since they turned out to be the only stop I needed. Purchase Visited Matt Slap as the first stop in finding a replacement car. So glad they were first since they turned out to be the only stop I needed. Purchased an Impreza Premium and couldn't be happier. Jay, Greg, Debbie and Chris were great to work with. All very knowledgeable and patient. More

Excellent buying experience! Hands down the best car dealership I have worked with. Fair trade in value, great purchase price. The 2019 Subaru Outback with the V6 runs as smooth a Hands down the best car dealership I have worked with. Fair trade in value, great purchase price. The 2019 Subaru Outback with the V6 runs as smooth as my previous Audi, and it cost less, doesn't require premium gas, and parts and labor won't cost me an arm and a leg. This is my 2nd Subaru and my first purchase with Matt Slap. They were so nice. Go see Jay and Larry for your next purchase, you will be glad you did! More

Love our new Outback Wow!! What a great car buying experience, Jay Brown was very informative and knowlegeable, We feel great about the purchase and LOVE our new Outb Wow!! What a great car buying experience, Jay Brown was very informative and knowlegeable, We feel great about the purchase and LOVE our new Outback. Feel very safe in this car. Thank you to all from management to finance. Excellent !! More

Excellent new car buying experience Jeremy Heydemann was excellent in his knowledge of the Subaru lineup and extremely patient with us. I would highly recommend him to friends and famil Jeremy Heydemann was excellent in his knowledge of the Subaru lineup and extremely patient with us. I would highly recommend him to friends and family. The entire experience exceeded expectations which includes working with Greg W and Chris M. to finalize the deal. We love our new Forester, and the entire buying process. More

Very easy experience My experience has been very easy, and Jay who helped me was very professional and knowledgeable. I highly recommend this place over other dealerships My experience has been very easy, and Jay who helped me was very professional and knowledgeable. I highly recommend this place over other dealerships in the area More

Smooth transition from lease to purchase We had leased two vehicles from Matt Slap Subaru and wanted to purchase our next vehicle. Spoke first with Brittany who explained the process. When we We had leased two vehicles from Matt Slap Subaru and wanted to purchase our next vehicle. Spoke first with Brittany who explained the process. When we got to the dealer Jeremy Heydemann walked us through the process of turning the vehicle before the lease ended. He then helped us find a new Subaru Forrester that we eventually purchased. More

New car buying experience Everyone has been friendly, helpful and professional. No pressure whatsoever. Received healthy discount on 2019 year end inventory closeout. Purchas Everyone has been friendly, helpful and professional. No pressure whatsoever. Received healthy discount on 2019 year end inventory closeout. Purchased Subaru Outback Limited, with nav, i-sight , all the bells and whistles. Both my wife and I love the car, it is tops in safety, comfort, performance, styling and value. Have used the service center for previously owned Subaru's, service excellent More