Chris Montelongo

I don't appreciate being lied to! I paid cash for a vehicle and they still wanted my ss #. When I questioned Laura why she needed it, I was given some generic answer. She assured me i I paid cash for a vehicle and they still wanted my ss #. When I questioned Laura why she needed it, I was given some generic answer. She assured me if anything a soft credit pull would be done. Well of that wasn't the case. I had email notifications before I even got home with the car for 'critical changes to my credit report' for possible loan application. I don't appreciate you people lowering my credit score without my permission AND for no reason as I have worked hard to keep it high! Also the finance guy needs to work on his attitude when you tell you him you're not buying an extended warranty! I ABSOLUTELY DO NOT RECOMMEND THIS PLACE. More

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From start to finish, everyone has been so helpful, kind and thorough in making sure I got exactly what I wanted and needed. Highly recommend! and thorough in making sure I got exactly what I wanted and needed. Highly recommend! More

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Always welcome, nice staff & prompt service - even though this service cost me alot of money this service cost me alot of money More

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Dealership handled any issues I had and gave me a rental car on multiple occasions for when my car had to undergo recalls. car on multiple occasions for when my car had to undergo recalls. More

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Four wonderful experiences with every employee at Matt Slapp, Laura, Ashley, and organized service department. Slapp, Laura, Ashley, and organized service department. More

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I have a long-term relationship with Matt Slap staff,both in sales and maintenance. I am comfortable purchasing cars there. For my current purchase I still need guidance with properly using some features th in sales and maintenance. I am comfortable purchasing cars there. For my current purchase I still need guidance with properly using some features that are new to me.and expect to get that help. More

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We fervently bought a Used Impreza from Laura Hart-Siano, and we had another Excellent Experience. Six years ago we bought a new Legacy from her which our 1st Excellent Experience with Laura. Also, Chris Mon and we had another Excellent Experience. Six years ago we bought a new Legacy from her which our 1st Excellent Experience with Laura. Also, Chris Mongtelongo was very helpful with all of the Financing Details. If you go to Matt Slap Subaru you should ask for Laura. You won’t be disappointed! More

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Jay Brown (Matt Slap salesman) has kep in touch with me for I think a couple of years, never pushy but always listened & actually heard what I said & remembered, I finally ordered a new Outback & Jay kept for I think a couple of years, never pushy but always listened & actually heard what I said & remembered, I finally ordered a new Outback & Jay kept me informed about every step so delivery date was no surprise. Chris in finance was great & easy to work with & he presented us numerous options that could work for us. Tiffany gave the patient & kind help we needed in order to drive our new car home safely! I have even called her already for help. Jay gave us a tour of the dealership & what to expect when we service our car. We were given extra key rings, a t-shirt & encouraged to call anyone anytime with any question. Since we’ve picked up our car Jay has already called to check on how we are liking the car & if we have any questions. This is not a cliché but I am truly happy I made the choice to buy my new outback at Matt Slap Subaru, Without a doubt everyone has been terrific even before I made the purchase. Oh & one more thing... my husbands cell phone was out of charge & another kind person loaned us their charger. A super great group all around at Matt Slap!! Yes, I know I didn’t want advertising on my car but I will tell everyone about the great care & service we received at Matt Slap Subaru. Driving my new car is even better than I remembered when I drove my previous Outback. It handles very well, is a quiet smooth ride. And even though if I had the choice I would have picked a different leather color than the brown, the seats are much more comfortable than my previous leather interior & I’m really enjoying the ride!! More

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Jack Stewart is the definition of customer service. The whole experience was wonderful. Thank you! whole experience was wonderful. Thank you! More

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Great Service throughout the process. Helpful, patience,great process of showing details of vehicle on how everything works. patience,great process of showing details of vehicle on how everything works. More

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