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Ourisman Volvo Audi Lincoln of Frederick

Frederick, MD

Overview
Employees
Reviews
Vehicles
4.9
85 Reviews
Welcome to Ourisman Frederick home of Audi Frederick and Volvo Cars of Frederick. We appreciate you taking the time today to visit our website. Many of our customers travel from Washington DC, Rockville MD, Silver Spring MD, Bethesda MD, Potomac MD and Columbia MD due to our fantastic inventory availability, easy buying process and commitment to customer satisfaction. At Ourisman Frederick we devote ourselves to provide our clients with the best experience. Whether you are looking to purchase or service we are here to meet and exceed your expectations.
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6001 Urbana Pike #300

Frederick, MD

21704

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Showing 85 reviews

November 12, 2026

I recently brought my Audi in for a 30k service and had the pleasure of working with Andre at Audi Frederick Service. From start to finish, he made the entire process effortless and stress-free. He greeted More

by rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Nov 12, 2026 -

Ourisman Volvo Audi Lincoln of Frederick responded

Thank you for sharing your experience and for recognizing Andre. Team members like Andre embody the commitment, professionalism, and customer-first mindset that we strive to deliver every day. Reviews like yours remind us why our mission is Empowered Teams Creating Moments of Magic. We will be sure to celebrate your feedback with Andre and the rest of the team. Thank you for your business, your trust, and for taking the time to share your experience. – The Ourisman Team

November 12, 2026

Excellent, professional and prompt service by Katelyn Jamison, Mechanical Service Technician Justin, and Greeter Nyiah. Thank you. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2026 -

Ourisman Volvo Audi Lincoln of Frederick responded

Thank you for sharing your experience and for recognizing Katelyn, Justin, and Nyiah! Team members like Katelyn, Justin, and Nyiah embody the commitment, professionalism, and customer-first mindset that we strive to deliver every day. Reviews like yours remind us why our mission is Empowered Teams Creating Moments of Magic. We will be sure to celebrate your feedback with Katelyn, Justin, Nyiah, and the rest of the team. Thank you for your business, your trust, and for taking the time to share your experience. – The Ourisman Team

November 11, 2026

Work was done as explained. I always try to get Kate on the service desk. She is great. Efficient and knowledgeable. Gets you in and out as fast as possible. More

by cmc109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Jamison
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Nov 12, 2026 -

Ourisman Volvo Audi Lincoln of Frederick responded

Thank you for sharing your experience and for recognizing Kate. Reviews like yours remind us why our mission is Empowered Teams Creating Moments of Magic. We will be sure to celebrate your feedback with Kate and the rest of the team. – The Ourisman Team

November 03, 2026

I had a great experience. This is my second time getting my car serviced with Audi Frederick and they always exceed expectations. Andre was very friendly and helpful. I will r More

by aishafrancesca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre and giving him 5 stars
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Nov 12, 2026 -

Ourisman Volvo Audi Lincoln of Frederick responded

Thank you for sharing your experience and for recognizing Andre. Team members like Andre embody the commitment, professionalism, and customer-first mindset that we strive to deliver every day. Reviews like yours remind us why our mission is Empowered Teams Creating Moments of Magic. We will be sure to celebrate your feedback with Andre and the rest of the team. Thank you for your business, your trust, and for taking the time to share your experience.

October 30, 2026

Pleased with the service. In and out as promised. Ray is always helpful . Thank you More

by Jnigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Nov 10, 2026 -

Ourisman Volvo Audi Lincoln of Frederick responded

Thank you for sharing your experience and for recognizing Ray! Team members like Ray embody the commitment, professionalism, and customer-first mindset that we strive to deliver every day. Reviews like yours remind us why our mission is Empowered Teams Creating Moments of Magic. We will be sure to celebrate your feedback with Ray and the rest of the team. Thank you for your business, your trust, and for taking the time to share your experience. – The Ourisman Team

October 30, 2026

Service technician and staff performed outstanding service. Car was serviced on time and washed thoroughly! More

by RSQ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Emily ; Tech: Jason
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Nov 10, 2026 -

Ourisman Volvo Audi Lincoln of Frederick responded

Thank you for choosing Audi Frederick and for sharing your positive feedback! We’re happy to hear our team provided prompt service and returned your car in sparkling condition!

October 20, 2026

Alli was very professional and helpful. Routine maintenance performed and car was delivered on time. More

by Goverholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli
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Oct 23, 2026 -

Ourisman Volvo Audi Lincoln of Frederick responded

Thank you for sharing your experience and for recognizing Alli! Team members like Alli embody the commitment, professionalism, and customer-first mindset that we strive to deliver every day. Reviews like yours remind us why our mission is Empowered Teams Creating Moments of Magic. We will be sure to celebrate your feedback with Alli and the rest of the team. Thank you for your business, your trust, and for taking the time to share your experience. – The Ourisman Team

October 17, 2026

Staff always professional, courteous and try to save you money of possible. Andre in the Service Department is great. He’s why I keep going back. More

by Jman127jman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Williams
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Oct 19, 2026 -

Ourisman Volvo Audi Lincoln of Frederick responded

Thank you for your thoughtful review and for recognizing Andre. Delivering exceptional service is at the heart of what we do, and we're delighted to hear that Andre went above and beyond to make your experience a great one. Creating trust and building lasting relationships with our customers are priorities we take seriously, and it is incredibly rewarding to know that their efforts made a difference. We are fortunate to have team members who lead through their actions and genuinely care about the people they serve. Your recognition means a great deal, and we look forward to sharing your feedback with the team. Thank you for choosing Ourisman, and we look forward to serving you again. – The Ourisman Team

October 13, 2026

I had a great experience during my recent Audi service visit. The staff was professional, friendly, and attentive throughout the entire process. The service team kept me informed, explained everything cle More

by mdjour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate
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Oct 14, 2026 -

Ourisman Volvo Audi Lincoln of Frederick responded

Thank you for your review! There is no greater compliment than knowing a customer had a great experience with our team. We believe exceptional experiences are created by people who genuinely care, and we're delighted to hear that was reflected during your visit. Your feedback means a great deal to us, and we appreciate the opportunity to be part of your automotive journey. We look forward to seeing you again soon. – The Ourisman Team

October 07, 2026

Service Advisor Andre was very polite, friendly and professional. Thanks a lot for your assistance! More

by Sam K
Workmanship
Recommend Dealer
Yes
Employees Worked With
Andre
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Oct 08, 2026 -

Ourisman Volvo Audi Lincoln of Frederick responded

Sam, thank you for your thoughtful review and for recognizing Andre. Delivering exceptional service is at the heart of what we do, and we're delighted to hear that Andre went above and beyond to make your experience a great one. Creating trust and building lasting relationships with our customers are priorities we take seriously, and it is incredibly rewarding to know that their efforts made a difference. We are fortunate to have team members who lead through their actions and genuinely care about the people they serve. Your recognition means a great deal, and we look forward to sharing your feedback with the team. Thank you for choosing Ourisman, and we look forward to serving you again. – The Ourisman Team

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