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Overturf Volkswagen Kia
Kennewick, WA
1,448 Reviews
Overturf Volkswagen Kia is a local, family owned small business which has been serving the Tri-Cities, WA area for over 60 years. We offer Vehicle Sales, Service, and Parts for both brands. Whether you're looking for a new Volkswagen or Kia , a pre-owned vehicle, oil change, tires, inspection, diagnostics, major service, parts, or accessories, we are here to help.
We have a strong and committed sales, service, and parts staff with many years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, inquire about financing, request a part, or schedule a service!
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,448 reviews
December 13, 2022
Don’t bring your vehicle in for a service, they provide service without consulting you about the problem first then like to overcharge you for electrical tape. To top it off someone went through my vehicle service without consulting you about the problem first then like to overcharge you for electrical tape. To top it off someone went through my vehicle including my trunk and took my belongings. More
by Diana
Employees Worked With
Tech Alex Martinez , Mike Zilar, Nathan Sisk
December 10, 2022
Very pleased with Frank and Overturf. We purched our 2nd Atlas and it was a easy seamless process!! We purched our 2nd Atlas and it was a easy seamless process!! More
by nickntd
December 09, 2022
Overturf is family owned and has excellent service, knowledgable and friendly staff. Wouldn’t go anywhere else. Trust them like family. knowledgable and friendly staff. Wouldn’t go anywhere else. Trust them like family. More
by shawndell.wilson11
December 08, 2022
Relatively easy and quick case purchase. I love my new Kia Niro and saving gas! Thank you for the great customer service. I love my new Kia Niro and saving gas! Thank you for the great customer service. More
by Juliehansen45
Verified CustomerDecember 04, 2022
I have enjoyed my 2017 Kia Niro since I purchased it in September 2017. It was the first model in this line and had a few issues. The sales as expected didn't do much after the initial sale. The service September 2017. It was the first model in this line and had a few issues. The sales as expected didn't do much after the initial sale. The service department has went downhill in recent years. I have had to replace both headlights multiple times and the only solution offered was expensive diagnostics. They convinced my wife to pay over $138 for 2 new lamps even though only 1 was out. Told her if they went out in less then a year bring the car in and they will replace and figure out what is going on. It went out yet again but because it's been over 12,000 miles the warranty is no good. Wanted to charge her $238 just to look at it. I had autozone replace it for $21 free labor and to no suprise the old lamp is the exact same make and model. I'll be looking for a new dealership that wants to keep the consumer coming back. More
by Patm5834
November 30, 2022
I enjoyed my experience with Overturf; it was fast and I was out of there in 2 hours. I really appreciated my salesman; Doyle. He was genuine and was didn’t push. was out of there in 2 hours. I really appreciated my salesman; Doyle. He was genuine and was didn’t push. More
by jkspanishangel
November 27, 2022
Stopped by Overturf VW Kia to wish Doug a happy Thanksgiving and to see what VW Atlas inventory was arriving in the near future. Worked with Frank Valle to test drive an Atlas half hour later we e Thanksgiving and to see what VW Atlas inventory was arriving in the near future. Worked with Frank Valle to test drive an Atlas half hour later we ended up buying a 2001 Atlas the had on the lot. Frank is I wonderful individual, working to understand what your needs are, either at the moment or in the future. Frank will address what you needs are not focusing on a sale at that specific moment. So enjoyable to deal with. More
by Gary
Employees Worked With
November 27, 2022
I had a great experience . Found the exact car I wanted with excellent customer service and attention-to-detail. I highly recommend this dealership. Found the exact car I wanted with excellent customer service and attention-to-detail. I highly recommend this dealership. More
by inspiredsoul62
November 24, 2022
The most enjoyable experience buying a new car. Frank was very knowledgeable and patiently helped us figure out what the most important things we were looking for in a new car. Then helped us find Frank was very knowledgeable and patiently helped us figure out what the most important things we were looking for in a new car. Then helped us find those in our new car. There was no pressure. The rest of the staff were helpful. Thank You. I thought Frank was very personable, fun to listen to, and had a way of figuring out what was important to us in a car. He told us after a few patient hours, I can show you every car on the lot, but the things that are necessary for you are a comfortable seat, all wheel drive with decent gas mileage a very close third. He helped us find the right car. More
by clements.trudy
November 20, 2022
I started my search online and found the vehicle i wanted. I reached out about a in transit vehicle and Bill was quick to respond. Vehicle had just arrived and Bill answered all my questions, took in wanted. I reached out about a in transit vehicle and Bill was quick to respond. Vehicle had just arrived and Bill answered all my questions, took information about my trade in. He made sure financing was accurate before I drove the 20+ miles. Bill made sure the car was all detailed and ready when I arrived. Everyone at the dealership was friendly and helpful. Dealership was clean. i did financing paperwork with Jen who was great. She Explained what needed to be. Overall, best car buying experience I’ve had. I would highly recommend. More
by pattersons22
