
Overturf Volkswagen Kia
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Thank you Frank Valle! Frank was professional,very helpful and he Cares about his customers.. I almost left without a car but he came through and helped us. He was very knowledgeable and willing to go helpful and he Cares about his customers.. I almost left without a car but he came through and helped us. He was very knowledgeable and willing to go the xtra mile to make sure that we got what we wanted... we appreciate all your help.. We definitley recommend Frank and the overturf Crew!!! More

Frank and Don are amazing and go above and beyond any other car dealership I have ever dealt with for anything. They worked on ordering a Telluride in the middle of COVID-19 and kept me up to date with a other car dealership I have ever dealt with for anything. They worked on ordering a Telluride in the middle of COVID-19 and kept me up to date with any updates. For some reason my credit report was wrong and they fought for me to get a great deal and also set me up with Hapo credit u ion so I had multiple options. My car is all I could have wanted but I will be a lifetime customer. Our next car, in a few years, will be coming from Frank! Thank you for everything. I was so lucky to work with you and am ever grateful. More
Thank you so much for all of your help with our recall. We know you went above and beyond to make sure we were taken care of and our vehicle was safe for our family. When we have dealt with service departm We know you went above and beyond to make sure we were taken care of and our vehicle was safe for our family. When we have dealt with service departments before we are just another person who is complaining about a car but Mike understood our concern and was determined to make it right. Thank you More

Thank you Frank and the whole Overturf team for helping me to have a great car buying experience! Couldn’t have asked for more! I really felt like Frank had my best interest in mind and wanted me to walk a me to have a great car buying experience! Couldn’t have asked for more! I really felt like Frank had my best interest in mind and wanted me to walk away feeling good about my choice and my experience. More
At age 71 I have dealt with several car dealerships. I can honestly say I have never had a better experience with a car purchase. "Exceeding expectations" is an overused phrase but it really applies here can honestly say I have never had a better experience with a car purchase. "Exceeding expectations" is an overused phrase but it really applies here. Don Baer went way beyond what was legally required and provided us with a vehicle that had been serviced and prepared for us beyond what I expected. And we were not forgotten after the sale. Our concerns were dealt with and satisfied. It is really refreshing to find good people working for a good organization. More

I cannot put into words how happy we are with Frank and the Overturf crew. Frank was amazing, he listened to our needs and helped us get our Kia. The process was simple and streamlined. The finance dep the Overturf crew. Frank was amazing, he listened to our needs and helped us get our Kia. The process was simple and streamlined. The finance department went above and beyond to get us financed. Seriously go to Overturf and ask for Frank! More
I will always buy a car from Larry Riggs. When it was time to trade in my Golf for a more economical car, Larry showed me the models in my price range and fuel efficiency then gave me a breakdown of the time to trade in my Golf for a more economical car, Larry showed me the models in my price range and fuel efficiency then gave me a breakdown of the features in each one. He always makes the process quick and painless, before I knew it he found the car in the color I wanted. After signing papers and not long of a wait, I was driving away in a Blue 2020 Jetta SE. In just over a week of owning it I've put 1,000 miles on it and only had to fill up twice! The car handles great for a FWD compact sedan, with room for my fluffy friends to sit in back, power to pass cars on the freeway and seeing almost 500 miles a tank I'm happy with my purchase. If you're going to buy a car, see Larry Riggs. More
Sales manager came across as arrogant and rude when one of his salesman asked for clarification on a certain model. Also, was not approached for a good five minutes upon arriving. Three different employees of his salesman asked for clarification on a certain model. Also, was not approached for a good five minutes upon arriving. Three different employees looked at me and did not say a word. Not even a hello. I've been in sales for most of my life and I can tell you that this is not how you handle a potential customer nor do you act rude or inconvenienced while interacting with one of your salesman. You just cost him a sale. More
Frank was very helpful and forward and provided us with the facts we needed to make an informed decision. He was not pushy, but asked us the right questions to get us into the right vehicle. Seems to be an the facts we needed to make an informed decision. He was not pushy, but asked us the right questions to get us into the right vehicle. Seems to be an honest man and I would be happy to return to him in the future. More

Extremely professional, not pushy, a genuinely good salesman who wants his customers to make an informed decision. My wife and I got cold feet and decided to sleep on it and he was kind enough to come salesman who wants his customers to make an informed decision. My wife and I got cold feet and decided to sleep on it and he was kind enough to come in on his day off to finalize the deal. More