Owatonna CJDR Ford Lincoln

Very quick service. The service department greeted me nicely. They were quite friendly. Comfortable seating area. The service department greeted me nicely. They were quite friendly. Comfortable seating area. More

I purchased this vehicle as a wholesale from Dealer to Dealer. Before purchasing I was told it had 180 point inspection which I would think a simple tail light and brake light would be in that inspection. Dealer. Before purchasing I was told it had 180 point inspection which I would think a simple tail light and brake light would be in that inspection. The used car manager made a fuss about fixing the tail light for my daughter Before leaving wasn’t going to do it until I asked several times. And the salesman told me he was going to detail a vehicle before we picked it up, which was never done. Was just not a great experience. I get it. I’m a wholesaler but when you tell me you’re going to do something. I would think that you would follow through with what you say you’re going to do. I do appreciate the fact that they finally did fix the blinker and tail light since we were driving an hour and a half back, but it would’ve been so much easier just to replace it without the argument. More

Cristina was very caring. She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition as I left it. No dirt or grease anywhere. Cristina and the service crew were fabulous! I will definitely be bringing my car back for anything it needs. I am very happy. I got my car earlier than expected which was wonderful. Cristina knew I had a bad experience at another dealership and although she never said anything negative about the other place, she made sure I had a good experience with Owatonna Ford. My warranty covered almost everything, but the rest out of pocket costs was very reasonable. Also the paperwork I received after my car was done is very easy to understand, readable, and was not covered in grease. Owatonna Ford was clean. I will definitely be back!! Thank you for such fast, reliable, and professional service! I will be doing a Google review and a dealership review as well. ?? Sara Tear More

Cristina was very caring. She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition as I left it. No dirt or grease anywhere. Cristina and the service crew were fabulous! I will definitely be bringing my car back for anything it needs. I am very happy. I got my car earlier than expected which was wonderful. Cristina knew I had a bad experience at another dealership and although she never said anything negative about the other place, she made sure I had a good experience with Owatonna Ford. My warranty covered almost everything, but the rest out of pocket costs was very reasonable. Also the paperwork I received after my car was done is very easy to understand, readable, and was not covered in grease. Owatonna Ford was clean. I will definitely be back!! Thank you for such fast, reliable, and professional service! More

Only got 1 key with purchase and had to pay for 2nd key. Should have received 2nd key with purchase. Not a good experience Should have received 2nd key with purchase. Not a good experience More

Everything when as planned. Great job I always get go service from I'm at the dealership. It's also nice an clean. Great job I always get go service from I'm at the dealership. It's also nice an clean. More

Very good beginning to end Done ? ? Yep This is the third or fourth time. Someone is not doing their job ? Yep This is the third or fourth time. Someone is not doing their job More

Routine oil change Quick service, friendly staff, easy access Work is done quickly and accurately access Work is done quickly and accurately More

I was pleased with the transaction Vehicle was ready and paperwork was ready to go paperwork was ready to go More

The service department was very fast at getting our car in and out. We are very pleased! in and out. We are very pleased! More