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Owatonna CJDR Ford Lincoln - Service Center

Owatonna, MN

4.6
341 Reviews

341 Reviews of Owatonna CJDR Ford Lincoln - Service Center

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September 22, 2023

Pat Smith in service is great. He knows his job.takes good notes and passes the info to the techs.And I must say the tech that worked on my truck did a great job.I will be back in t More

by laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know the techs name but he did a great job.
September 22, 2023

Oil change done faster than promised timeline. Very efficient! Very nice waiting area with good coffee. More

by wavrin84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

The staff at Owatonna Ford Lincoln is friendly and courtesy. I prefer to take my car there for all of my dealership needs. More

by jjlm11smith
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Working with them was great, Patrick was great and the mechanic that did the work did excellent, wish I new his name, but truck is working as new. Thanks Mike More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Dave Strand was very helpful throughout the purchase process. He also did a nice job explaining various features of the Pacifica, especially technology and safety features. More

by paul.proft
Recommend Dealer
Yes
Employees Worked With
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Strand
September 20, 2023

Andy was great to work with, answered all my questions and did a great job on my oil change More

by andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Jim got us right away and fixed our car. And we couldn't be happier with him and the shop and the results. More

by Jmaninge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in body shop!
September 18, 2023

I love the service and friendly staff . They do a super job on all fronts. More

by lynn18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Excellent to detail very knowledgeable friendly happy to please you answered every question I had not pushy treated us with respect explained all the financial questions also explained in detail about the w More

by Sgillen93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Strand 5 stars plus!!!!!!
Sep 18, 2023 -

Sgillen93 responded

Thank you!

September 17, 2023

Jim and the crew were excellent. Got the parts ordered and scheduled a time to install. Absolutely excellent service!! More

by j_prchal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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