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Owatonna CJDR Ford Lincoln - Service Center

Owatonna, MN

4.6
346 Reviews

346 Reviews of Owatonna CJDR Ford Lincoln - Service Center

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September 06, 2023

Awesome customer service thanks for going the extra mile you diagnosis my truck and fixed it in the time you said it would take! More

by Jmaninge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Work was done properly, and completed in the promised time frame. Price was higher than originally estimated; due to parts price inflation and computer software error. Would use this dealership again in More

by Journeyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body Shop
August 31, 2023

Dave delivered my new F350 as promised, no issues. Very professional. Will be a repeat customer. More

by miken
Recommend Dealer
Yes
Employees Worked With
David Strand
August 31, 2023

Very fast and friendly service. Very professional. Extremely satisfied. I will be back. Thank you More

by Debra Braithwaite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Debra Braithwaite responded

Very Happy with the service of my 2 Fords. I was treated very well. Everything was explained and all the work was completed quickly

August 31, 2023

This visit went very smooth. Check in was easy. Got my vehicle back in reasonable amount of time. More

by dirckhogan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Service has always been the best you have got best service manager anywhere we always have good customer service and fix it right the first time More

by davekathy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Bought a used pickup had an issue took it in to get repaired they did a couple minor things but never did address the issue it went in for! Salesman was going to try and help resolve the issue but have More

by ewilson19540
Recommend Dealer
No
Employees Worked With
Spencer Gallaher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Very easy to work with, professional all the way, truck is running great. Great service dept. More

by mmelchert76
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Angelow
August 29, 2023

Pat in service is awesome always trys his best to help you out.The whole staff has always been very helpful More

by laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Nice people willing to help. Answer all my questions. I would recommend it to my friends More

by justinfonner86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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