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Owen Ford

Marshall, IL

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77 Reviews
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1500 N Michigan Ave

Marshall, IL

62441

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Showing 77 reviews

March 25, 2018

They gave me a great deal! Tsali worked very hard along with others to find the Ford Taurus I wanted and to find the best deals possible with very deduction that was applicable. More

by Ford Forever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jacobson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Santrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tsali Lough
Mar 26, 2018 -

Owen Ford responded

We’re proud to have such a great Team, who are ready and willing to make your experience great, Amy. I am pleased to hear we achieved this goal on your recent visit. Thank you for sharing your assessment of Dorsett Ford in Marshall, IL. We look forward to serving your automotive needs in the future. With gratitude, Joe Jacobson GM

March 23, 2018

Great Service I would recommend Dorsett to anyone looking for a car, New or Used. The staff will work to get the car you want and at a great price. They have acces More

by Vaughn Kellum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tsali Lough
Mar 23, 2018 -

Owen Ford responded

Thank you so much for the kind words and 5 STAR Rating! We have a great staff and Tsali and Shawn are definitely part of our success as a team here at Dorsett Ford. Stop in for a coffee and to chat anytime, we look forward to seeing you and the entire family. Additionally, we appreciate your help and leadership with the Marshall High School Jazz Band. Respectfully, Joe Jacobson, GM

March 22, 2018

Great Service We bought our Lincoln MKZ in Champaign,IL. It wasn't always convenient to take the car in for maintenance with it being over an hour drive. Just 8 More

by Penny,17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Santrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2018 -

Owen Ford responded

Thank you for the 5 Star review - Josh, Shane and the entire Technician Team are always ready and willing to assist all customers, regardless of the Make/Model. Taking care of Marshall and the surrounding area's cars is a Top Priority for the Service Team. Look forward to seeing you again soon! Respectfully, Joe Jacobson, GM

March 20, 2018

Great service people They always know me when I come in and try to get me the best appointment that fits my schedule. Price-wise, Dorsett Ford is very competitive. Reliabl More

by mrvic06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Santrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2018 -

Owen Ford responded

Thank you for the great review and feedback. Josh and Shane work hard to make sure our customers are taken care of after the sale. Respectfully, Joe Jacobson, GM

March 17, 2018

Great experience!!! We drove an hour to purchase our Mustang from Dorsett Ford and we were not let down! Great price and great customer service! Totally worth the drive t More

by Kelsey E 17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tsali Lough
Mar 19, 2018 -

Owen Ford responded

Thank you for the kind words and 5 star rating. We are glad to hear you enjoyed working with Tsali and all of our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

March 17, 2018

Astonishing! I came to this dealership with little intention to buy or be interested in buying a car, but after taking with Mr. Lough my mind has changed! I will d More

by Ktgirton
Recommend Dealer
Yes
Employees Worked With
Tsali Lough
Mar 19, 2018 -

Owen Ford responded

Thanks for the great review. We are so fortunate to have awesome employees like Tsali Lough, and we are thankful for customers like you. Your business is greatly appreciated! Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

March 14, 2018

Could not ask for better people Dorsett Ford has a great group of employees. They will answer any question you have, and they have been very friendly throughout the process of buying More

by pricetag24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tsali Lough
Mar 15, 2018 -

Owen Ford responded

Thanks for the great review. We are so fortunate to have awesome employees like Tsali and Shawn, and we are thankful for customers like you. Your business is greatly appreciated!

Mar 16, 2018 -

Owen Ford responded

Thank you for the kind words and 5 star rating. We are glad to hear you enjoyed working with our Team. We are here to make the car buying process easy and pain-free. Please feel free to tell people about our cost saving "Value Pricing" cars and our Bargain Corral. Thank you again, we sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

March 12, 2018

Awesome The staff at Dorsett Ford are helpful, friendly, and will work hard to make sure you get the car you want! I was very happy with my purchase! More

by Mwilliams216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tsali Lough
Mar 16, 2018 -

Owen Ford responded

Thank you for the kind words and 5 star rating. We are glad to hear you enjoyed working with Tsali. Please feel free to tell people about our cost saving "Value Pricing" cars and our Bargain Corral. Thank you again, we sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

March 10, 2018

Great and friendly service The people there are all smart, kind, and friendly. They helped me go through and look at call different types or vehicles. Tsail helped me figure out More

by Harpoon72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tsali Lough
Mar 16, 2018 -

Owen Ford responded

Thank you for the kind words and 5 star rating. We are glad to hear you enjoyed working with Tsali. Please feel free to tell people about our cost saving "Value Pricing" cars and our Bargain Corral. Thank you again, we sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

March 09, 2018

Awesome!! When I pulled up I was greeted by Tsali Lough. He was all smiles and energetic and helped me find the best deal and car! Awesome places and I would re More

by Blunk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tsali Lough
Mar 16, 2018 -

Owen Ford responded

Thank you for the kind words and 5 star rating. We are glad to hear you enjoyed working with Tsali. Please feel free to tell people about our cost saving "Value Pricing" cars and our Bargain Corral. Thank you again, we sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

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