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Oxmoor Ford Lincoln

4.5

115 Lifetime Reviews

100 Oxmoor Lane, Louisville, Kentucky 40222
Call (502) 413-3075

Top Reviewed Employees

Heather Phelps, Customer Relations Manager, Oxmoor Ford Lincoln

Heather Phelps

Customer Relations Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

September 30, 2017

"They treat you right "

- Booking

I went there because I was unhappy with my guys on Bardstown Rd. Not only did they get me a better deal, they also gave me a better trade allowance on my used truck. Nice job Billy G and Jose.

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Employees Worked With

Jose, and Billy G

September 24, 2017

"New car purchase"

- Bill 150

Was pleased to have them listen to what I wanted in a vehicle, terms, and needs. Worked with me to find everything on my wish list. Was treated with excellent customer service. Did not try to push us into purchasing something just to get the sale. Great team and excellent salesman in Nate. Also has been very helpful after the sale checking to make sure we have everything we need. Recommend highly.

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Employees Worked With

Nate Swift

September 02, 2017

"Lack of focus and attention to Customer"

- Roberto Gomez

I took my Escape for Preventive Maintenance and during the service the specialist recommend a Wiper Blades changed, which I accepted. When they deliver my vehicle back to me as completed, parts of the old wiper blade were on the floor of the Driver seat, I came back to the service desk and I asked what was that part for or from and why it was on the floor of my SUV. He only mentioned that the part was left behind and everything was ok, no apologies or anything about the lack of detail. Furthermore, when i drove home, it started to rain, so I activate the new wiper blades and they left the plastic cover on one of the new blades. So disappointing. I am not coming back to this dealership at all.

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Employees Worked With

Patrick Casey Smith

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
Oxmoor Ford Lincoln, Louisville, KY, 40222