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Oxmoor Ford

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.5
908 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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100 Oxmoor Ln

Louisville, KY

40222

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Showing 908 reviews

August 04, 2026

Bought a car and had my car serviced for a recall. Both transactions were perfect. Impressed with how clean the service area was. Everyone was very helpful and pleasant. More

by Landersonky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, and Bob Anderson
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August 04, 2026

Need to communicate more Keep in touch with client while they are waiting....I had to ask after waiting for 2 hours More

by Jhill601
Recommend Dealer
Yes
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August 04, 2026

He was very personable and knowledgeable. Was a pleasure to talk to as he took care of our recall items. More

by Npwp
Recommend Dealer
Yes
Employees Worked With
Brian
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August 01, 2026

Took longer and charged more than the warranty paid which seems wrong. Over charged me for the job done. More

by jeff.rogers0
Recommend Dealer
No
Employees Worked With
Daron
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Aug 03, 2026 -

Oxmoor Ford responded

Thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations. We understand your concerns regarding the repair time and the charges, and we'll be sure to share your comments with our management team for review. We appreciate you bringing this to our attention. Best regards, Gabrielle Robertson Marketing & Social Spokesperson Oxmoor Auto Group

July 31, 2026

Prompt, effecient and courteous. Great customer Service!!! Jeff has helped me before and great both times!!!!! More

by spt519
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jul 31, 2026 -

spt519 responded

Prompt, effecient and courteous. Great customer Service!!! Jeff has helped me before and great both times!!!!!

Aug 03, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're thrilled to hear Jeff has provided you with excellent service on multiple occasions. We truly appreciate your continued trust and look forward to serving you again!

July 30, 2026

A salesman once told me that if he doesn't get a 5 he gets fired. You haven't listened to anything I've said! More

by Steve@sturdevant.com
Recommend Dealer
Yes
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Aug 01, 2026 -

Oxmoor Ford responded

Hello Steve, thank you; we appreciate your feedback!

July 30, 2026

Oxmoor Ford did an excellent job with scheduling and completing this mini recall work. Excellent technician as well. More

by noemail46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2026 -

Oxmoor Ford responded

Thanks!

July 30, 2026

I did not have a pleasant experience or positive first impression. I saw the service center has a 1.7 rating on Google before going in and hoped that was just a coupe disgruntled customers review bombing More

by Andy890
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donté
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Aug 01, 2026 -

Oxmoor Ford responded

Andy, here at Oxmoor Ford we strive for excellence, and are disappointed to hear that you received anything less. Please contact us at your earliest convenience so we can learn how we can better assist you. Thank you. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

July 29, 2026

Super friendly kept me in informed of all recommendations that I needed and didn't need. I'll definitely be back. More

by tucker_614
Recommend Dealer
Yes
Employees Worked With
Dontae Smith
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Jul 29, 2026 -

tucker_614 responded

Fast friendly service, the service writter was respectful of my time and kept me informed with frequent updates of my repairs that I needed.

Aug 03, 2026 -

Oxmoor Ford responded

Thank you for the wonderful review! We're so glad our team kept you informed with honest recommendations and provided friendly service. We truly appreciate your trust and look forward to seeing you again!

July 29, 2026

Fast service, helpful staff. Great customer service Service was quick, everyone was helpful and nice More

by Valeriahuff
Recommend Dealer
Yes
Employees Worked With
Dontae
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Aug 03, 2026 -

Oxmoor Ford responded

Thank you for the wonderful review! We're glad you experienced fast service and great customer care from our team. We appreciate your kind words and look forward to serving you again!

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