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Oxmoor Ford

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.5
535 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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100 Oxmoor Ln

Louisville, KY

40222

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Showing 535 reviews

March 26, 2026

Fast and friendly service. Fast and friendly service. Dontae went over the work done and service results. Very thorough. More

by lori_halcomb
Recommend Dealer
Yes
Employees Worked With
Dontae was my advisor
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Mar 29, 2026 -

Oxmoor Ford responded

We're so glad that we were able to go above and beyond your expectations!

March 26, 2026

Inability to properly diagnose the issues. Multiple trips for the same issue. Issues created during service then claiming to not be able to find them. More

by twistertruck
Recommend Dealer
No
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Mar 29, 2026 -

Oxmoor Ford responded

Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating repeat visits can be. This is not the level of service we aim to provide please reach out to us directly so we can review your concerns and work toward a resolution. Best Regards, Gabrielle Robertson Marketing Social Spokesperson grobertson@oxmoorautogroup.com

March 26, 2026

I have received two recalls on my vehicle for an issue with the taillights malfunction when pulling a trailer, which I've had happen twice while towing a trailer. Was not replaced. More

by RANDY.RAINEY62
Recommend Dealer
No
Employees Worked With
Jeff VanBurskirk
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Mar 29, 2026 -

Oxmoor Ford responded

Thank you for your feedback. We're sorry to hear about the ongoing concern with your vehicle, especially regarding safety while towing. This is not the experience we want for our customers, please reach out to us directly so we can review your situation and assist further.

March 25, 2026

SteveW did a great job in helping us replace a Raptor for a Raptor! It was our 3rd purchase in last 15 months to go along with a Bronco and Bronco sport. More

by WMFLEMING68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2026 -

Oxmoor Ford responded

Thank you for your continued trust and loyalty! We're thrilled to hear Steve made your Raptor-to-Raptor upgrade a great experience. Enjoy your vehicles, and we truly appreciate your support!

March 25, 2026

Good, fast and friendly I have had an easy time getting my car taken care of there More

by KYLETSCHWARK
Recommend Dealer
Yes
Employees Worked With
Daron Haag
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Mar 29, 2026 -

Oxmoor Ford responded

Thank you for the great feedback! We’re glad to hear your visits have been quick, easy, and friendly. We appreciate your support!

March 23, 2026

It was a super easy process. I knew what I wanted and needed. George busted his butt to get us in as nice a vehicle as we could afford. Great guy, great experience. More

by 11c.ramsey
Recommend Dealer
Yes
Employees Worked With
George Oakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Oakes
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Mar 26, 2026 -

Oxmoor Ford responded

Thank you for the kind words! We’re so glad George was able to help you find the perfect vehicle within your budget. We truly appreciate your business and hope you enjoy your new ride!

March 22, 2026

Appt on Tuesday- did not look at vehicle until Friday- but I had to call Thursday afternoon for an update because I hadn't heard anything at all. On Friday told it would be Monday before they had part- or More

by Ehaynesreed
Recommend Dealer
No
Employees Worked With
Jeff
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Mar 23, 2026 -

Oxmoor Ford responded

We’re sorry to hear about your experience and the delays in communication and service. This is not the level of consistency we strive to provide. We appreciate your feedback and the opportunity to make it right, and we hope to provide a smoother experience on your next visit. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

March 22, 2026

Good service good mechanics on time and would recommend them. Will definitely go back to them. More

by S.WDELPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Oxmoor Ford responded

Thank you for the wonderful review! We’re so glad our team went above and beyond to help you find the perfect car within your budget. We truly appreciate your trust and look forward to serving you again in the future!

March 21, 2026

The smoothest vehicle purchase ever. Very efficient and honest. Addressed all concerns and answered every question with ease. Very knowledgeable. More

by BILL.MUDD
Recommend Dealer
Yes
Employees Worked With
Doug Kimmons and Steve Tucker
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Mar 23, 2026 -

Oxmoor Ford responded

Thank you for the great review! We’re glad your purchase was smooth, efficient, and transparent. We truly appreciate your support!

March 20, 2026

Always leave feeling like I was taken care of. Always polite and always take the time to explain what was or will be done. More

by erinjmonohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darron
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Mar 23, 2026 -

Oxmoor Ford responded

Thank you for the great review! We’re glad you always feel well taken care of and that our team takes the time to explain everything clearly. We truly appreciate your support!

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