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Oxmoor Ford

Louisville, KY

4.5
467 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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100 Oxmoor Ln

Louisville, KY

40222

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Showing 467 reviews

February 25, 2026

They sold a car with something wrong with it and made us think they would fix it. And then said they wouldn't. More

by JESSICAANNSIMPSON1978
Recommend Dealer
No
Employees Worked With
He wasn't the problem. He was very nice. His name was Bradley
Feb 28, 2026 -

Oxmoor Ford responded

We’re sorry to hear about your experience. That’s not the level of service or communication we strive for. Please contact us directly so we can review the situation and address your concerns. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

February 25, 2026

Recall work was handled fast and I was informed throughout the process. Would like to thank Dontae for his help. More

by kevin.evans89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae and Jeff
Feb 28, 2026 -

Oxmoor Ford responded

Thank you for your kind review! We’re glad your recall work was handled quickly and that you were kept informed throughout the process. We’ll be sure to share your thanks with Dontae — we appreciate your business!

February 25, 2026

“The experience was very good because Brandon acted with great professionalism. He was kind and provided a high-quality service. More

by CONJURA13
Recommend Dealer
Yes
Employees Worked With
Brandon Hinton
Feb 28, 2026 -

Oxmoor Ford responded

Thank you for your kind words! We’re so glad to hear Brandon provided professional, high-quality service and treated you with kindness. We truly appreciate your feedback and your business!

February 25, 2026

Bought new tires at Oxmoor last month, ended up with a nail in one. Oxmoor looked at it and realized it was just in the tread, didn't puncture the tire. No charge - appreciate the honesty and highly recom More

by tom@wccbuild.com
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 28, 2026 -

Oxmoor Ford responded

Thank you for the great review! We’re glad our team was able to inspect your tire and provide honest, no-charge service. We truly appreciate your recommendation and your continued trust in Oxmoor!

February 24, 2026

On time appointment for oil change and tire pressure. Short wait, polite & professional agent & cashier. Service with excellence! More

by CAROLYNMILLS680
Recommend Dealer
Yes
Employees Worked With
Daron
Feb 27, 2026 -

Oxmoor Ford responded

Thank you for the wonderful review! We’re glad your appointment was on time and that our team provided polite, professional service with a short wait. We truly appreciate your support and look forward to serving you again!

February 21, 2026

I had multiple issues with my vehicle and Brandon Hinton did an excellent job of keeping me informed of the progress. He also was always available to answer my calls with my questions. Also there was a prob More

by Cherylpatterson1951
Recommend Dealer
Yes
Employees Worked With
Brandon Hinton
Feb 25, 2026 -

Oxmoor Ford responded

We love seeing this great review of Brandon and out team! Allowing us to service your vehicle needs is the highest compliment we can receive!

February 20, 2026

The dealership has great communication with their customers. Both maintenance and sales. The mechanics are up front and honest workers. And the sales reps listen to what you say and dont over press More

by JACKSON.JONJON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Feb 28, 2026 -

Oxmoor Ford responded

We really appreciate this review, Jackson! thank you for trusting us with your automotive needs!

February 09, 2026

Very good experience! I got the vehicle I wanted at the price I was willing to pay without having to deal with pushy salespeople. More

by michele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Hayes
Feb 12, 2026 -

Oxmoor Ford responded

Michele, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford.

December 24, 2025

Employees were very polite and caring, went out of their way to accommodate my needs. More

by bettyd0150
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabbar
Dec 27, 2025 -

Oxmoor Ford responded

Congratulations on your gently used new vehicle, Betty! Thanks for the great review!

November 25, 2025

Entire team was great to work with. Ahmed was knowledgeable and answered all questions I had. More

by jwtomes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
Nov 25, 2025 -

Oxmoor Ford responded

Thank you for your feedback. We’re glad to hear our team was great to work with and that Ahmed provided knowledgeable, helpful support. We appreciate your business and look forward to assisting you again.

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