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Oxmoor Ford
Louisville, KY
873 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 873 reviews
Verified Customer
July 15, 2026
My car was left outside with the window down (the problem it was there for in the first place) during terrible rain storms. Proven by the soaking wet towels that were then left inside the vehicle when I clea it was there for in the first place) during terrible rain storms. Proven by the soaking wet towels that were then left inside the vehicle when I cleaned it out. They did not tell me about the incident. When asked if my car hadn't been brought into the garage till Tuesday when my appointment was Monday Ashley said she hoped that wasn't the case since it had rained but that my car hadn't been checked in till Tuesday at 10:30 which would indicate it might've. She said she hoped that wasn't the case which left me questioning the state of my car. Despite this incident I still paid my bill even though clearly the leather interior would be affected and honesty and promptness were not being used. More
by emma.blank30
Employees Worked With
Ashley
July 15, 2026
I enjoyed the waiting area and water/coffee provided. Oil change took about 75 minutes. Oil change took about 75 minutes. More
by Sam Y
Employees Worked With
July 15, 2026
Tim the sales manger was very helpful. And saw to it that I had a ride home. Brandon the service writer was also very helpful. Thanks to all for helping me. And saw to it that I had a ride home. Brandon the service writer was also very helpful. Thanks to all for helping me. More
by Bleenert
July 15, 2026
Service time was punctual and environment was clean. Service techs were very polite and courteous Service techs were very polite and courteous More
by Ghaye001
Employees Worked With
July 13, 2026
Everyone was nice and polite, but I wasn't told ahead of time that I would have to pay for the service. It was the first oil change in my new car. I bought the car in Shelbyville and was told Ford covered t time that I would have to pay for the service. It was the first oil change in my new car. I bought the car in Shelbyville and was told Ford covered the first one. Thankfully, I had enough points to cover the cost. More
by rjbcashen
