Oxmoor Ford
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 387 reviews
Excellent work and experience overall. Initially, communication between myself and my assigned service advisor was lacking, but after a few calls and inquiries from me, my service advisor Initially, communication between myself and my assigned service advisor was lacking, but after a few calls and inquiries from me, my service advisor responded promptly, and was fantastic to work with. I had serious issues with my local Ford dealer, and decided to branch out and give Oxmoore a try, and I’m glad I did. Overall great experience and I will definitely be going back. More
So Clean, So Fresh with Quality work, Friendly environment doing it right and delivering on what was promised. Adjusted my time for maintenance because I was running late, they still had it comple environment doing it right and delivering on what was promised. Adjusted my time for maintenance because I was running late, they still had it completed when I was told. Found my new to me Ford Dealer Service Department! More
Everything was good. Routine oil change and tire rotation, but an overall check was done on my car. That is nice. Routine oil change and tire rotation, but an overall check was done on my car. That is nice. More
Oxmoor Ford service was excellent on my 2021 Escape Fleet vehicle. Service was quick and Josh in service was cordial and efficient. I waited while the oil was changed and the tires rotated. All in all about vehicle. Service was quick and Josh in service was cordial and efficient. I waited while the oil was changed and the tires rotated. All in all about 70 minutes total time. The service waiting area was clean and offered waters and coffee if interested. Soft drink machines and snacks available if interested too. Bob from the dealership called me the morning of service (2/19/2024) to see if I would like them to pick up my car and bring it back to my house once service completed! I didn’t know they offer this. That’s very nice. I had other appointments after so I didn’t need them to do this. More
Very professional employees. Exceptional service provided by Lindsey and his service technicians. Will be referring everyone I know to this service department. Exceptional service provided by Lindsey and his service technicians. Will be referring everyone I know to this service department. More