Oxmoor Ford
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Very professional and responsive The dealer communicates well and proactive with a recall and came to my home with their mobile tech service. Eric was on time and communicated clearly what was being done an well and proactive with a recall and came to my home with their mobile tech service. Eric was on time and communicated clearly what was being done and finished on time. Great experience More
Very courteous followed up with me. The only thing that I wish could've been changed is that it took five days to have the Rocco looked at so overall it took a week to get it back to me The only thing that I wish could've been changed is that it took five days to have the Rocco looked at so overall it took a week to get it back to me, but Brandon was good and the managers did give me a call as well I appreciate that. I just wish a technician could've looked at it in the day or two instead of five days that would be my only complaint but it's not Brandon's fault at all More
Really helpful crew. They took care of my car service and some recalls, quick response to the messages. Definitely I will go back there for all my needs. Keep the good wo They took care of my car service and some recalls, quick response to the messages. Definitely I will go back there for all my needs. Keep the good work guy!!! More
They are all nice people and toking very popular politely and they’ are good people n and they’ are good people n More
I came to you guys with three problems: to check the PO430 code to confirm if my catalytic converter was failing, to address a recall, and to find out where the rattling sounds were coming from on the l PO430 code to confirm if my catalytic converter was failing, to address a recall, and to find out where the rattling sounds were coming from on the left side of my truck. I returned twice because y’all couldn’t locate the source of the noise. I even sent Jeff two videos via text showing where the sound was. And you’re telling me you can’t hear the noise. Not only that, I went to you to find a problem, and it turned into a problem when I got my truck back the second time. Apparently, there’s a crack hole in my intercooler pipe that wasn’t there before, and now I have to fix it for $200. I’m a mechanic myself, and I came to you to help with a rattling noise, but I ended up with more problems than solutions. On top of that y'all are charging outrageous pricing. I can fix it all myself for less than 1300$ and you guys were expecting me to pay total of $3500+ that's outrageous!! More
Brandon is excellent in doing his job…great guy and very knowledgeable…Oxmoor Ford is the only place that I come to for services knowledgeable…Oxmoor Ford is the only place that I come to for services More


