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Oxmoor Ford
Louisville, KY
548 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 548 reviews
Verified Customer
March 05, 2026
My attendant was phenomenal. The dealership did good work overall. It did take three visits to completely resolve my issue, but I believe this is more Ford corporate’s fault and The dealership did good work overall. It did take three visits to completely resolve my issue, but I believe this is more Ford corporate’s fault and their process of assessing and authorizing expensive warranty repairs.I feel that the dealership‘s hands were tied and had to try the cheapest solutions before eventually determining that the expensive hybrid battery needed replaced. Once that was finally determined, they were very speedy with the replacement. They were also quick with helping me rent a car with very little difficulty. Overall, I trust them, and will continue to use them. Again, the only reason this isn’t five stars is because of the required repeat visits. More
by Matt’verick
March 05, 2026
I called on Feb. 9 to get an appointment to have my side view mirror replaced. I was given an appointment on Feb. 18. I was then transferred to parts dept. And provid 9 to get an appointment to have my side view mirror replaced. I was given an appointment on Feb. 18. I was then transferred to parts dept. And provided my vin to order the mirror. He stated it would be in the next day. When I arrived on the 18th, the part was never ordered. I then had to wait until March 5th to finally get it replaced. More
by Jmood2504
Employees Worked With
Darron. He was very professional.
March 05, 2026
Didn't take long at all. Everyone was very friendly and prompted in the appointment Everyone was very friendly and prompted in the appointment More
by pamathompson62
Employees Worked With
March 05, 2026
Dontae Smith does a great job understanding how I like to have my car serviced have my car serviced More
by Seib6
Employees Worked With
March 04, 2026
The entire maintenance service was handled efficiently and professionally with politeness and respect-good job! and professionally with politeness and respect-good job! More
by lizeng2006
Employees Worked With
March 04, 2026
Service was done correctly and on time. Employees were nice and attentive. They explained everything. Employees were nice and attentive. They explained everything. More
by KINKSS10
Employees Worked With
March 03, 2026
Luke was friendly and helpful to buy from. The experience was great and easier than what I thought. I would gladly recommend working with Luke on anyone's next vehicle. The experience was great and easier than what I thought. I would gladly recommend working with Luke on anyone's next vehicle. More
by LEMUS_ASHLEY
Employees Worked With
Luke Elliott
