Oxmoor Hyundai

The most ridiculous customer service experience. After inquiry it took two days and 5 phone calls to get basic information regarding a vehicle advertised at $90,000. First they wouldn't call back After inquiry it took two days and 5 phone calls to get basic information regarding a vehicle advertised at $90,000. First they wouldn't call back a woman, so I had a man call and he got more response. They didn't even know their own advertised price and tried to jack it higher than that. Then after going all the way to the awful GM, the vehicle suddenly became "pending sale" because we told her about the poor treatment we'd received. DO NOT use these people. More

THis is the best dealership in Louisville, Courteous, Efficient, No Hassle, No power sell, Just an all around wonderful experience from the Sales Team , Management Team and Finance. Efficient, No Hassle, No power sell, Just an all around wonderful experience from the Sales Team , Management Team and Finance. More

Had the best experience buying my new car ! ! Whole crew was nice and professional , Taylor was flawless from beginning to the end ! ! Whole crew was nice and professional , Taylor was flawless from beginning to the end ! More

The dealership was very helpful in finding and finalizing our purchase. The salesman Tae was wonderful. our purchase. The salesman Tae was wonderful. More

Deandre our salesman was excellent. He was very knowledgeable and answered all our our many questions when comparing different models. We also believe this dealership with our salesman He was very knowledgeable and answered all our our many questions when comparing different models. We also believe this dealership with our salesman help gave us the best price on our vehicle trade in. When I picked up my vehicle Spencer helped me set up my apple car play and explained every single button in the car including an app on my phone for electric start ect. Everything that was promised was delivered, Deandre our salesman made sure of that! More

Salesman and manager were very knowledgeable and helpful. The dealership was clean. They were able to get exactly what I wanted. The dealership was clean. They were able to get exactly what I wanted. More

Don my salesman was great. Katie the finance person was awesome. 0% financing and no money down. Pretty awesome. Katie the finance person was awesome. 0% financing and no money down. Pretty awesome. More

Great service and helpful staff. I need a fifteen word minimum so apple cart berry I need a fifteen word minimum so apple cart berry More

Corey Smith is always very attentive to my service needs, communicating clearly any.options an the cost of each. I feel confident in driving my car knowing that it is being maintained well at Oxmoor Hyundai, communicating clearly any.options an the cost of each. I feel confident in driving my car knowing that it is being maintained well at Oxmoor Hyundai, and especially appreciate their fair and reasonable prices. More

I took my car in for an oil change and AC issues. Despite my informing them of the issues concerning my AC, the amount of time the various issues have been occurring and the progression of said issue Despite my informing them of the issues concerning my AC, the amount of time the various issues have been occurring and the progression of said issues, they were unable to identify any mechanical problems (which would have been under warranty). Instead, they ran (so they said) various diagnostic tests only to find it needed recharging. This whole process took two days and cost me $500 for a recharge. The ultimate problem will be (and it will) that they haven't properly addressed the actual issue and when it reappears (and it will) they might then be able to acknowledge that it was not just a freon issue but mechanical as well and I will be out the original $500 for a recharge. Lesson learned, if you have any real mechanical related issues with your vehicle do not take it Oxmoor Hyundai. More