Oxmoor Hyundai
Louisville, KY
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Renewed faith Thanks for renewing my faith Joe. Glad I stopped in that Sunday. You guys won my business and look forward to doing business in the future as well. Thanks for renewing my faith Joe. Glad I stopped in that Sunday. You guys won my business and look forward to doing business in the future as well. More
Hyundai Santa Fe I found the vehicle online and talked with the online professional at first (Shawna), and she was very professional and got me in the dealership. Onc I found the vehicle online and talked with the online professional at first (Shawna), and she was very professional and got me in the dealership. Once I arrived at the dealership I worked with TJ and he was very helpful. He showed me the vehicle and rode with me on the test drive. He seemed to be familiar with the vehicle and showed me all the bells and whistles. I would def return to this dealership in the future if I chose to buy another Hyundai. More
Review Antonio was helpful, polite and respectful. He went above and beyond to show me features in the car and demonstrate why those features were important. Antonio was helpful, polite and respectful. He went above and beyond to show me features in the car and demonstrate why those features were important. I was very pleased with his help and kind demeanor. More
Excessive time to complete a sale My sale was agreed to be "Out the Door" priced. I just received a tax bill on my 2011 Sonata, which was the trade in. 2.5 hours to complete a sale tha My sale was agreed to be "Out the Door" priced. I just received a tax bill on my 2011 Sonata, which was the trade in. 2.5 hours to complete a sale that was already negotiated and paid with cash. More
Review Great relaxing atmosphere, great customer service, and I would recommend Tyrell Means. I receive the car that same day. I would recommend dealer an Great relaxing atmosphere, great customer service, and I would recommend Tyrell Means. I receive the car that same day. I would recommend dealer and sales person. Just wished I had more information on service contracts. Though it worked in my favor. Park Federal Credit Union, had a better deal than a dealer would be able to offer. On some of these survey questions: did your salesperson show how work items on car, you can 't have time to go over all items, and car been in lot, so the wind shield was little dirty. In all fairness, I didn't get the information on how things work every detail on the car, but that is ok. I knew I could read the manual and it was late in evening when we finished. He stayed over and had gas in car so I could take it home the same night. I just called, today, found a six in cut in carpet under passenger seat and told bring right in tomorrow, he is even staying later so he can view it. Great salesperson. More
Unanswered concerns. It is apparent that the staff was unfamiliar with the features of their vehicles, since we were promised a feature that was unavailable on the model w It is apparent that the staff was unfamiliar with the features of their vehicles, since we were promised a feature that was unavailable on the model we choose. As of yet we have not heard anything from the dealer concerning this matter. More
Great service Great atmosphere, friendly staff. We got exactly what we wanted and didn't have to spend days at the car lot. They helped us understand the car befo Great atmosphere, friendly staff. We got exactly what we wanted and didn't have to spend days at the car lot. They helped us understand the car before we left More
Great purchase experience at Oxmoor Hyundai My wife and I recently purchased a 2016 Hyundai Sonata SE at this dealership. Our sales representative (Brian Koehler) was very helpful and easy to w My wife and I recently purchased a 2016 Hyundai Sonata SE at this dealership. Our sales representative (Brian Koehler) was very helpful and easy to work with as was Paul Anderson (Sales Manager); very professional, no high pressure tactics, making the entire experience a pleasant one. I believe we received a fair deal and would highly recommend Oxmoor Hyundai and this team. So far (with 188 miles on the odometer) the Sonata has been great! More
Friendly and excellent service Joy kept me informed on the status of warranty service repair and always with a very positive attitude. Joy represents Oxmoore Hyundai in an excellent Joy kept me informed on the status of warranty service repair and always with a very positive attitude. Joy represents Oxmoore Hyundai in an excellent manner. More
My experience Everyone was very professional and I was able to find and purchase the car I wanted without any problems. My salesman, Erik Apel, was very helpful an Everyone was very professional and I was able to find and purchase the car I wanted without any problems. My salesman, Erik Apel, was very helpful and has stayed in contact with me after the sale to make sure I have had no problems. The Tuscon is great and my experience with the dealership was great too. More