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Oxmoor Hyundai

Louisville, KY

4.6
522 Reviews

8107 Shelbyville Rd

Louisville, KY

40222

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Showing 522 reviews

June 18, 2016

Renewed faith Thanks for renewing my faith Joe. Glad I stopped in that Sunday. You guys won my business and look forward to doing business in the future as well. More

by Jerry Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Cameron Durbin
Jul 02, 2016 -

Oxmoor Hyundai responded

Thank you for letting us earn your business! We greatly appreciate your business and the review

June 18, 2016

Hyundai Santa Fe I found the vehicle online and talked with the online professional at first (Shawna), and she was very professional and got me in the dealership. Onc More

by jonesmd0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T J Gritton
Jul 02, 2016 -

Oxmoor Hyundai responded

Thank you so much for your review and business. We greatly appreciate both!

June 16, 2016

Review Antonio was helpful, polite and respectful. He went above and beyond to show me features in the car and demonstrate why those features were important. More

by mandae91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Rodriguez
Jul 02, 2016 -

Oxmoor Hyundai responded

Thank you for your business and great review. We really appreciate you sharing your experience with everyone.

June 06, 2016

Excessive time to complete a sale My sale was agreed to be "Out the Door" priced. I just received a tax bill on my 2011 Sonata, which was the trade in. 2.5 hours to complete a sale tha More

by 1952murdoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Evan Peters
Jul 02, 2016 -

Oxmoor Hyundai responded

I do apologize for the wait, I don't have your name so I don't know when you purchased. We did hire a second finance manager to help cut down the wait times. As for the tax bill that has nothing to do with the dealership. Taxes are to be paid by whoever owned the vehicle on January 1st of that year. If there is anything we can do to help make you feel better about our dealership please let me know and I will see what we can do. We strive to provide the best customer service so we do not take bad reviews lightly

June 03, 2016

Review Great relaxing atmosphere, great customer service, and I would recommend Tyrell Means. I receive the car that same day. I would recommend dealer an More

by kyle.penn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrell Means
Jun 06, 2016 -

Oxmoor Hyundai responded

Hi Kyle, Thank you so much for sharing your experience. Even though it is timely we still expect the salesperson to go over all features of the vehicle. I understand it was late. If there is any feature you do not understand please do not hesitate to come out and we will go over it with you in person. Thank you so much for your business and your review, it is greatly appreciated!

June 03, 2016

Unanswered concerns. It is apparent that the staff was unfamiliar with the features of their vehicles, since we were promised a feature that was unavailable on the model w More

by agknapper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Fos, Tyrell Means
Jul 02, 2016 -

Oxmoor Hyundai responded

Tyrell Means is one of our newest sales people. I do apologize if he did not know the features he is still taking his training courses. We have tried to reach out on here as well as through other means and have not made contact nor have we received a reply from you. If you would like a resolution I would like to ask again that you reach out to us so we can help resolve this matter.

June 02, 2016

Great service Great atmosphere, friendly staff. We got exactly what we wanted and didn't have to spend days at the car lot. They helped us understand the car befo More

by BrittanyMoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Rodriguez
Jun 06, 2016 -

Oxmoor Hyundai responded

Thank you so much Brittany! We greatly appreciate your business and review!

May 29, 2016

Great purchase experience at Oxmoor Hyundai My wife and I recently purchased a 2016 Hyundai Sonata SE at this dealership. Our sales representative (Brian Koehler) was very helpful and easy to w More

by TW99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Anderson, Brian Koehler
May 30, 2016 -

Oxmoor Hyundai responded

We greatly appreciate your business and review . Thank you very much!

May 27, 2016

Friendly and excellent service Joy kept me informed on the status of warranty service repair and always with a very positive attitude. Joy represents Oxmoore Hyundai in an excellent More

by mycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Fisher
May 30, 2016 -

Oxmoor Hyundai responded

Thank you for your review and your business it is greatly appreciated.

May 26, 2016

My experience Everyone was very professional and I was able to find and purchase the car I wanted without any problems. My salesman, Erik Apel, was very helpful an More

by cfguest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Apel
May 30, 2016 -

Oxmoor Hyundai responded

Thank you so much for your business and sharing your experience with our dealership.

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