Oxmoor Toyota

I had lost my faith in car salesman until I came here. My salesman Jordan did a fantastic job of educating me about the 2 different vehicles I was deciding between and he was able to get me in the car I wa My salesman Jordan did a fantastic job of educating me about the 2 different vehicles I was deciding between and he was able to get me in the car I wanted, which I originally thought was going to be out of of my budget. I had been to 4 different car dealerships before coming here and Jordan's friendliness, car knowledge and determination to get me in the car I loved blew every other salesman I had met out of the water. More

Tom Heitler is the BEST!!!! Thomas B. Heitler is exceptional at his job and made the buying experience amazing for our entire family. We appreciate Tom and will refer others to h Thomas B. Heitler is exceptional at his job and made the buying experience amazing for our entire family. We appreciate Tom and will refer others to him. My sister plans on purchasing a future vehicle from him even though she lives out of state. We were that impressed with Tom and his professional, courteous and exemplary service. We will never go to any other car dealership as long as he is there. The 2014 black Toyota Camry LE is beautiful. Our mother is very happy and so are her adult daughters! Calling the Toyota Internet Dept is worth it. Ask for Tom. Thanks Again Tom! Linda More

Exceeded My Expectations Excellent experience they have gone above and beyond, even letting me bring my car back to have scratches buffed. Best car buying experience I have ev Excellent experience they have gone above and beyond, even letting me bring my car back to have scratches buffed. Best car buying experience I have ever had! Tom and Erin were awesome to work with and made buying a new car effortless, I highly recommend them! More

Prius 3 lease My salesman was very personable & efficient. The desk manager helped out & got me set for my new vehicle in under an hour. I appreciated their respect My salesman was very personable & efficient. The desk manager helped out & got me set for my new vehicle in under an hour. I appreciated their respect for my time. Tyrell Means & Donnie Nelson were a great team. More

Contact Tyron Cottrell First I've purchased 10 cars total, 7 from dealers. Because of Tyrone, this was the smoothest, fastest process ever. Not sure what knowledge and understan I've purchased 10 cars total, 7 from dealers. Because of Tyrone, this was the smoothest, fastest process ever. Not sure what knowledge and understanding Tyrone has or how he was able to get this done so quickly and effectively compared to the other 7 deals, but he was superb. Easy to talk to and very efficient and sensitive to my time, needs and budget. You want Tyrone working with you at Oxmoor. Skip the rest, find the best. You wont be sorry. More

Great!! Thank you so much for the expertise of salemanship from Tyrell and Tyrone. They allowed my wife and I the time to look and test drive a couple of ve Thank you so much for the expertise of salemanship from Tyrell and Tyrone. They allowed my wife and I the time to look and test drive a couple of vehicles and also waited patiently while we looked at an upgrade model. Despite the bad weather that was occurring, they were exceptionally patient throughout the whole sales process. Thanks again guys. More

Tyrone and Tyrell are Amazing! Tyrone & Tyrell did an amazing job explaining and helping our family get into great new ride that will be safe and reliable! Tyrone deserves a raise! Tyrone & Tyrell did an amazing job explaining and helping our family get into great new ride that will be safe and reliable! Tyrone deserves a raise! Best wishes to Tyrell! More

The Best Car Shopping Experience I EVER had!!! I went into Oxmoor Toyota just browsing. I have been look around for a while and was pretty fed up with car salesmen taking advantage of me and my tim I went into Oxmoor Toyota just browsing. I have been look around for a while and was pretty fed up with car salesmen taking advantage of me and my time. But this time I walked away with a brand new Toyota Camry. I owe a huge thanks to Tyrone and Tyrell they both worked hard to make sure I left with the car I wanted. If you go to Oxmoor Toyota I highly recommend you link up with Tyrone and Tyrell. More

Great Place I had a very good experience purchasing a new Camry just the other day. My sales man name tom Hietler was great. If you go in ask for him you will be I had a very good experience purchasing a new Camry just the other day. My sales man name tom Hietler was great. If you go in ask for him you will be glad you did. More

Waste of time I won't say avoid this dealership as i'm sure not everyone there is like the two salesmen I dealt with, but i also wouldn't recommend making Oxmoor yo I won't say avoid this dealership as i'm sure not everyone there is like the two salesmen I dealt with, but i also wouldn't recommend making Oxmoor your first choice. On two occasions i attempted to give them my business. First incident i submitted an online price quote and was promptly contacted by a salesman. After discussing with the salesman that it may be a day or two before i could get out and see the truck, because of work obligations and overtime, he offered to drive the truck out and let me look at it on my lunch hour. He agreed to meet me at my building downtown the next day where I would then be able to take it for a test drive and discuss price, seems like pretty awesome service right? Wrong. Well, the time came, and went, 10 minutes after our agreed upon meeting time i called his cell and was almost immediately sent to voice mail. I left a message, waited another 10 minutes and called the dealership, his supervisor answered the phone and told me he was with a customer and that he would have him call me back as soon as he was done. No problem, people get caught up with work all the time. Five hours later he calls me back and proceeds to tell me he had a family emergency and that is why he missed our appointment; after discussing with him what his boss had told me he eventually came clean and admitted to lying (he thought i would be upset since he forgot the appointment, so he lied). He promised he would be there the next day if i gave him another chance, well, the same thing happened again. I called once left a message and figured that was the end of it. About a week later i received a call from the guy, again, only this time he acted as if the events from the week prior hadn't occurred. After he actually had the gall to deny missing our appointments, he then magically remembered and attempted to apologize and told me he had attempted to call me back and left several messages, which somehow never made their way to my voice-mail. Fast-forward a couple of months, at this time I consider myself to be a little more of an educated buyer and knew pretty much exactly what i wanted. Unfortunately, i decided to give Oxmoor another shot, bad move on my part. I went in, spoke with a salesman and gave him quotes from other out of town, but still, relatively close dealers; and then proceeded to ask if they could meet the price. I was told they could. To avoid making this review longer than what it already is I'll attempt to sum up the rest. I was called relentlessly by the salesman who would/could not give me a number over the phone, i went in to the dealership countless times to speak with them and despite asking numerous times for an out the door price, i was never given one. I was told they would meet the price of the other vehicle, but they almost vehemently refused to give me any actual price even after i told them i would buy the vehicle. Still haven't figured that one out. Like i stated earlier; i wouldn't make them your first choice for purchasing a Toyota as I'm sure worse are out there, but, I'd rather fly across the country to purchase a vehicle than give Oxmoor another opportunity. It was a flat out waste of time. More