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Oxmoor Toyota

Louisville, KY

4.3
683 Reviews

8003 Shelbyville Rd

Louisville, KY

40222

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Showing 683 reviews

January 11, 2024

LOVE my 2017 Toyota 4Runner! Oxmoor Toyota ROCKS! From Melissa (Internet Rep) to Joseph Teakle (Sales Consultant) & Logan Devine (Finance Mngr)...BOOM!!! More

by DANIELSAMSMTW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa (Internet), Joseph Teakle (Sales), Logan Devine (Finance).
Jan 17, 2024 -

Oxmoor Toyota responded

We're thrilled to hear that you love your 2017 Toyota 4Runner and had a fantastic experience with our team at Oxmoor Toyota! Thank you for choosing us, and we appreciate your kind words!

December 24, 2023

William Adreo took great care with us in upgrading our lease to a Grand Highlander Platinum Hybrid lease. We were in and out in less than 3 hours and very happy with the service level and the new vehicle More

by eric.neill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Adreo
Dec 27, 2023 -

Oxmoor Toyota responded

Thank you for sharing your experience! We're thrilled to hear that William provided you with excellent service during your upgrade to the Grand Highlander Platinum Hybrid lease. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

December 19, 2023

Salesman Labed was excellent and extremely knowledgeable. Michael was Al very professional in finalizing paperwork. I’d highly recommend them. More

by Tamira.pinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Labed, Michael Cundiff
Dec 27, 2023 -

Oxmoor Toyota responded

We appreciate your recommendation! It's fantastic to hear that Salesman Labed and Michael provided you with excellent service and expertise during your visit. If you ever need further assistance or have any questions, feel free to reach out. Enjoy your new vehicle!

December 12, 2023

They were very helpful and upfront with all our questions, ready to meet all our needs, thank you Cory Morris!! More

by jrkrsimon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Morris
Dec 13, 2023 -

Oxmoor Toyota responded

Thank you for sharing your positive experience! We're pleased to hear that the dealership was helpful, upfront, and ready to meet your needs, with a special shoutout to Cory. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your business, and thank you for choosing us!

December 03, 2023

Sales person was great. No pressure, no stress. Easy to work with. Would recommend for anyone looking for a vehicle More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Smith, Kyle Hazlett
Dec 04, 2023 -

Oxmoor Toyota responded

Thank you for your recommendation! We're delighted to hear that your salesperson provided you with a stress-free and pressure-free car buying experience. If you or anyone you know is in search of a vehicle, please don't hesitate to send them our way. We appreciate your business and support!

November 24, 2023

The dealership is a nice place and they had what I wanted in stock but not the color. Wanted an extra 2,500 to get a car that was already on the way to hold it for me. The finance guy pushed the paperwork th More

by ghvacteck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma, Josh McManis, Michael Cundiff
Nov 27, 2023 -

Oxmoor Toyota responded

Thank you for taking the time to provide feedback on your recent experience at our dealership. We're glad to hear that our inventory met your needs and that our sales team was polite and efficient in assisting you. However, we apologize for the issues you encountered regarding the color availability, the handling of your finance paperwork, and the communication delay. It's important to us that our customers have a clear and transparent understanding of their purchase, and we regret any confusion or inconvenience this may have caused. We take your concerns seriously and will address them to ensure a more streamlined and transparent process for our customers in the future. Please reach out to me directly at grobertson@oxmoorautogroup.com so we can resolve any outstanding issues regarding your finance paperwork and answer any questions you may have. We value your business and want to ensure your complete satisfaction with your purchase. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

November 21, 2023

Everyone I worked with were wonderful. Helpful and efficient. I got a great deal on a great car! Several people have asked where I bought my Corolla and I was happy to tell them. Keep up More

by momcat207
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Moberly, Josh McManis
Nov 22, 2023 -

Oxmoor Toyota responded

Thank you for your fantastic review! We're delighted to hear that our team provided helpful and efficient service, and that you're pleased with the great deal on your Corolla. It's wonderful to know you're recommending us to others – your word-of-mouth support is greatly appreciated. We're committed to maintaining our high standard of service and look forward to serving you again in the future. Enjoy your Corolla and safe travels!

November 20, 2023

Oxmoor Toyota seems to have more inventory that other dealerships. Cory Morris was very good as the salesman. Jason Duff was most efficient at walking us through the finance process. Kyona was very profi More

by Andya841
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Morris
Nov 22, 2023 -

Oxmoor Toyota responded

Thank you for your review! We're glad to hear that our inventory met your needs and that our team, including Cory, Jason, and Kyona, provided you with excellent service. It's great to know that each step of your experience, from sales to finance to technology assistance, was handled efficiently and proficiently. We appreciate your feedback and look forward to serving you again in the future at Oxmoor Toyota!

October 19, 2023

I highly recommend Oxmoor for your next car purchase. Their excellent service and wide selection made buying my Toyota Camry a breeze. More

by Angel Hurtado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 19, 2023 -

Oxmoor Toyota responded

Thank you for your recommendation! We're thrilled to hear that our service and selection made your Toyota Camry purchase seamless. We appreciate your support and look forward to serving you again in the future. Enjoy your Camry!

October 17, 2023

We had a great experience purchasing a certified used car at Oxmoor Toyota and would highly recommend to others. Staff were friendly, patient and transparent. They helped us review our options and weigh pros More

by LRDK518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Paar, Omar
Oct 19, 2023 -

Oxmoor Toyota responded

Thank you for your kind words! We're delighted to hear about your positive experience at Oxmoor Toyota. Our team prioritizes transparency and a no-pressure approach, and it's great to know we met your expectations. We appreciate your recommendation and look forward to assisting you in the future. Safe travels in your certified used car!