Oxmoor Toyota

Rating for Oxmoor Toyota Salesman was very knowledgeable about the car I bought and worked with me to get my payments where I wanted them.. Everyone was very pleasant and cou Salesman was very knowledgeable about the car I bought and worked with me to get my payments where I wanted them.. Everyone was very pleasant and courteous. The showroom was very clean and the atmosphere didn't seem like a stuffy sales office. Friends I have spoken to about the dealership was very positive about their experiences. Oxmoor Toyota has been in business for a while and I felt safe to buy a car from them because of their reputation. More

The Sales Team That Makes Deals Happen I contacted Toyota of Louisville online to game insight on the value of my trade because I was THINKING about trading my vehicle. Less than 15 Minute I contacted Toyota of Louisville online to game insight on the value of my trade because I was THINKING about trading my vehicle. Less than 15 Minutes after viewing their website, I was contacted by Mr. Cottrell and Mr. Means... Better known as TNT - the sales team that makes things happen. After a friendly conversation over the phone discussing what "I" was looking for, I was in route to the dealership. Upon arrival, I was professionally greeted by Mr. Cottrell and Mr. Means (Tyrone and Tyrell). I was introduced to a wide range of awesome inventory. Long story short - I was offered a deal that I could not turn down and I'm now enjoying my new vehicle. Not only was the sales team great, the customer service rendered by all associates made by buying experience pleasurable. More

Outstanding service. Service Manager, Stephen Coffey, the best there is. I've always been happy and satisfied with all the work done to the car. Repairs and maintenance ha Service Manager, Stephen Coffey, the best there is. I've always been happy and satisfied with all the work done to the car. Repairs and maintenance have always been handled quickly and efficiently. Sales Manager, Tyrone Conttrell, and associate Tyrell, absolutely outstanding. Very courteous and understanding of my needs and consideration of my financial situation while selecting a Camry. Fantastic!! I was treated fairly and very professionally. I will recommend Tyrone and Tyrell to my friends anytime. Marge Tessier More

Customer Satisfaction I would just like to thank Tyrell Means, Tyrone Cottrell, and Doug Stovall for making my experience at Oxmoor Toyota a very successful outcome. I am v I would just like to thank Tyrell Means, Tyrone Cottrell, and Doug Stovall for making my experience at Oxmoor Toyota a very successful outcome. I am very satisfied with my purchase and greatly appreciate the effort of going the extra mile to make sure I got the car that I wanted. I will pass along the business card to anymore I know interested in purchasing a car. Thanks everyone! More

Professional, Friendly and Cautious: I rated both Tyrone and Tyrell "Great" because they were very professional and made my husband and I feel very comfortable. From the time we first int I rated both Tyrone and Tyrell "Great" because they were very professional and made my husband and I feel very comfortable. From the time we first introduced ourselves until we drove the car off the lot, they made us feel right at home. I will definitely recommend Tyrone and Tyrell to all of my friends and family. They are both assets to the Toyota Corporation. More

Professional & Courteous Both Tyrone & Tyrell were waiting on my wife and I at the appointment time. We were welcomed and offer drinks. There was no hassle, no pressure and Both Tyrone & Tyrell were waiting on my wife and I at the appointment time. We were welcomed and offer drinks. There was no hassle, no pressure and no games played. We both test drove the hybrid Camry and Avalon. They took the time to show us various colors and models. We told them we were interested in leasing a vehicle. We were told that we would be given the best deal with all appropriate incentives. We were given a review of the different features and they answered all our questions to our satisfaction. They made our visit a very pleasant one. This was the type of experience we were hoping for. I would be more than willing to recommend this dealership & both Tyrone and Tyrell to any of my family and friends. They were very professional and courteous. We both are satisfied with the service and the deal. More

Perfect service Don was perfect in all aspects. I told him what I was there for and we got it all done the next, no questions or hassle at all. Don was perfect in all aspects. I told him what I was there for and we got it all done the next, no questions or hassle at all. More

Poor customer service, poor attitude For a dealership that pronounces excellent customer service, Oxmoor Toyota has, at best, mediocore service. I purchased a used car in mid-May. The sal For a dealership that pronounces excellent customer service, Oxmoor Toyota has, at best, mediocore service. I purchased a used car in mid-May. The salesman, Tyrone Cottrell, was excellent and easy to work with. The finance dept, however, delivered horrible customer service. I was made to wait an hour and a half after closing a cash deal, to complete the paperwork; and when I expressed my displeasure at the wait, I was basically told < too bad>. Two days after the sale, I was called by the salesman and asked if I had paid for the car that this dealership had given me the paperwork and keys to - it seems they lost the check and expect me to drive to their dealership and give them another check. No call from management or the disinterested finance person, who I saw put my check in the sales folder, to apologize for the inconvenience. Overall, lousy customer service. I will not return or recommend to another car buyer. More

Outstanding Experience I want to share that my wife and I had an outstanding experience buying a new care at Oxmoor Toyota working with Tyrone and Tyrell. I want to share that my wife and I had an outstanding experience buying a new care at Oxmoor Toyota working with Tyrone and Tyrell. More

TNT Got Me Straight I was upside down on my last vehicle and was talked into leasing by a different sales associate. 7 months later I went in for an oil change one Saturd I was upside down on my last vehicle and was talked into leasing by a different sales associate. 7 months later I went in for an oil change one Saturday morning and Tyrone approached me regarding my visit. We discovered that by the time I was done Leasing my truck I would have paid a total of $36,500.00 and walked away with nothing to show. Tyrone insisted that I attempt to purchase the truck. I went along with it since I do love my truck.. They treated me like gold! Just as if I was a new customer. Filled me up, cleaned my truck and made it smell good. I leased my 2013 Tundra Crewmax for around 7 months. I bought it just 7 months after lease and my payment dropped drastically. I even added an additional 4year Powertrain warranty along with GAP and it was still more then 50.00 per month cheaper. Best part of course is the 45 days with no payment! I was able to customize the truck with my savings on the no payment for 45 days tip. I couldn't be happier. I would recommend speaking with TNT when you go in to test drive your next vehicle. Now my 40k is going to buy the truck and I will have it forever. Tundra's never die! More