
Oxmoor Toyota
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
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Tyrone was extremely helpful and friendly. He took the time to make sure my first car was within my budget and did not steer me away from what wanted or needed. He accommodated me every step of the way fr time to make sure my first car was within my budget and did not steer me away from what wanted or needed. He accommodated me every step of the way from helping me figure out issues with my car insurance, to thoroughly explaining how financing worked and what would be the best deal from me. The best part was that there was no pressure. He allowed me to make the best choice that worked for me and not the other way around. I highly recommend Tyrone along with the rest of the Oxmoor Toyota staff. They all listened and allowed me to find what fit best for me. More
I cannot say enough good things about Donna. I have been working with her for a few years and it is so nice to have a person who I see so seldomly know me by name whenever I walk in. She is always accommoda working with her for a few years and it is so nice to have a person who I see so seldomly know me by name whenever I walk in. She is always accommodating on getting my car in, provides me helpful feedback on what my car might need during each visit and makes sure that it stays in perfect shape so that I can keep driving my Sequoia. But the most important thing is that she is always smiling. While she is a great Oxmoor Toyota representative, she is more importantly a wonderful person and I won't take my car to anyone else as long as she's there. More
Was in from Viginia Beach and check engine light came on. Brought car in to have it checked. Donna helped me to diagnose the problem(loose gas cap). She didn't even charge me for the repair( tighten the gas Brought car in to have it checked. Donna helped me to diagnose the problem(loose gas cap). She didn't even charge me for the repair( tighten the gas cap). I feel like being a woman in a repair shop I can get taken advantage of, but she made me feel at home. What a cheerful person! Wish I lived closer or could bring Donna to my dealership. More
I am giving kudos to Donna Skaggs who keeps me coming back to Oxmoor Toyota for service. She is willing to fit me in for service even though I have a tight schedule. She tells me exactly what the problem back to Oxmoor Toyota for service. She is willing to fit me in for service even though I have a tight schedule. She tells me exactly what the problems are with my car and what the mechanics are saying they can do about it. I always wait for my car because Oxmoor Toyota provides a very comfortable space to wait and do computer and paper work I need to catch up on. Donna drops by and keeps me updated on what progress is being made. I never wait too long and there are times that I wish they would take their time so I can get more paper work done. About 9 years ago I had a different Camry and went to a different dealership for service and I really liked them. When I bought my Solara convertible from Oxmoor I thought I would try them for service and happened to get Donna as my technician. We just clicked and even though we have very friendly and fun conversations, Donna is one of the most professional people I have encountered. I will continue to visit Oxmoor because I know I can trust Donna to tell me exactly what the problems are with my car. Thanks Donna!!! More
Dominick Barksdale was excellent and exceeded all our expectations. We will definately purchase from him in the near future. Mr. Barksdale is top notch and we would refer him to anyone looking to purchas expectations. We will definately purchase from him in the near future. Mr. Barksdale is top notch and we would refer him to anyone looking to purchase a vehicle. He worked very hard to get us in the range we requested and still got us the best vehicle on the lot. Lauren Waldman was our finance representative at Toyota and she displayed excellent customer service and customer satisfaction. Even in the late evening hours past closing time she was very patient and answered the numerous questions we had. More
I have been bringing my Toyotas to Oxmoor Toyota since 2007 for service. Donna Skaggs has been my Service Manager on most occasions. She has always been friendly, attentive and knowledgeable about mai 2007 for service. Donna Skaggs has been my Service Manager on most occasions. She has always been friendly, attentive and knowledgeable about maintenance. I recently brought my 2011 Camry Hybrid and 2009 Prius in for regular maintenance after scheduling appointments on line. Even though Donna knew what I wanted done from the on line questionnaire, she sought me out in the waiting area and made sure that she knew exactly what I wanted. After the service, she explained what had been done and went through the billing with me before taking me to the cashier. I have worked with Donna almost exclusively over the last six years and have never been disappointed. She is a nice lady who goes the extra mile to ensure that the customer is satisfied. My next Toyotas will be bought at Oxmoor Toyota due largely to the work of the Service Department. Richard Huck, Louisville 40241. More
WE WISH TO COMMEND DONNA SKAGGS FOR HER PROFESSIONALISM AND VERY FRIENDLY NATURE IN OUR RECENT DEALINGS WITH OXMOOR TOYOTA---SERVICE RELATED. WE USE OXMOOR TOYOTA BECAUSE OF DONNA AND WE WILL BUY OUR NEXT AND VERY FRIENDLY NATURE IN OUR RECENT DEALINGS WITH OXMOOR TOYOTA---SERVICE RELATED. WE USE OXMOOR TOYOTA BECAUSE OF DONNA AND WE WILL BUY OUR NEXT TOYOTA AT OXMOOR BECAUSE OF HER. MR. BILL TEDESCO, SERVICE MANAGER, WAS ALSO VERY HELPFUL AND SUPPORTIVE IN OUR RECENT DEALINGS WITH OXMOOR. THESE TWO FOLKS ARE THE REASON WHY WE BUY/OWN TOYOTA AND WHY WE DRIVE 35(+) MILES TO DO OUR AUTO RELATED BUSINESS. KEEP UP THE GOOD WORK AND WE'LL STAY CUSTOMERS FOR LIFE...LARRY & MARY WOOLDRIDGE, PENDLETON, KENTUCKY. More
When you make five phone calls to a dealership over several hours for a service status update and never get a returned call of even a live person to talk with it's time to move on. No more Toyota's for several hours for a service status update and never get a returned call of even a live person to talk with it's time to move on. No more Toyota's for this family. Horrible Dealership. More