Oxmoor Toyota

Great experience with Lakin Hatton! He was extremely helpful during the process of my wife and i picking out a 2013 Toyota Highlander. We looked at every Highlander on the lot and Lakin was extremely p helpful during the process of my wife and i picking out a 2013 Toyota Highlander. We looked at every Highlander on the lot and Lakin was extremely patient the entire time and really loves his job and the interaction with customers. I have been in Business Sales/Customer service for years and I recognize talent when i see it, Lakin has it! Once we had decided on a specific Highlander, Lakin took my wife and I inside, offered us something to drink, and explained that he was going to complete an application for us and have Matt talk to us about price/Buy vs Lease. Matt complimented us on our strong credit rating and let us know that we qualified for the current promotion of 0% financing and the best possible lease deals. After we made our decision, Lakin took our new car to fill up the tank and have it detailed inside and out. We finished our paperwork and completed the purchase with Robert Jaggers and he explained the optional warranties and coverage that we could add to our new car. Although we did not chose to purchase any of them Robert did a great job of putting a personal testimony to each option which gives a customer a real life experience where having such coverage is useful. We finished the car purchasing experience with an inspection of the car with Matt and Lakin. Once complete, Lakin set up the multimedia system with my phone and gave us a very detailed description of the feature rich system. My wife's current 4runner had low air pressure in one of her tires and when Matt noticed it, he took it into the service area and filled it up for her without us asking, once again just another reason we continue to shop/service at Oxmoor Toyota! Thanks for making the car buying experience so enjoyable! More

JoJo is a great salesman, very patient and was helpful with all of our questions. He made the experience as convenient as possible and I would highly recommend him. with all of our questions. He made the experience as convenient as possible and I would highly recommend him. More

I have bought from Oxmoor Toyota before. My sister, niece, other family members and friends all come to Oxmoor and use Carolyn now. She is the best. niece, other family members and friends all come to Oxmoor and use Carolyn now. She is the best. More

I had been researching vehicles to purchase online for weeks before deciding on the Prius and which dealer to work with. After hours of research and studying I ha decided that the Prius was the right sele weeks before deciding on the Prius and which dealer to work with. After hours of research and studying I ha decided that the Prius was the right selection for my needs. I inquired online and was immediately responded to by Lakin Hatton (other dealers took days to reply back to my request) He was extremely knowledgable of the product and financing options that were available - After speaking to him on the phone I had scheduled an appointment to come in and drive one - I was of course hesitant to go to any dealership like most, however within 2 minutes of meeting Lakin I knew I was at the right place. He was not pushy, abrasive, condescending, or any of the preconceived thoughts that I had prior to my arrival. He very patiently explained to me the options, benefits, and features of the vehicle. It matched perfectly with what I needed and I was surprised to see that he didn't try to sell me something I didn't need not want. The part I dreaded the most was negotiating but again Lakin was extremely personable, fun, and easy to work with, he explained to me Toyotas leasing program as well as the conventional financing methods. I am glad he took the time to explain the differences because after learning that Toyota's leases are much different than I had imagined I was able to save a tremendous amount not only upfront but as well as in my payments. I was able to get more car for my money and could not be happier with the way I was treated. From the GSM Matt Storm, all the way to the GM Doug, I felt as though they truly cared about my needs and I am grateful that they were available to assist and educate me throughout the entire process. All in all, this was the easiest, and most surprisingly pleasant car buying experience I have ever had. I would highly recommend Lakin and the folks at Oxmoor to anyone considering a new vehicle. Thank you for making me feel at home and at ease! This is how car buying should be. Thank you to all involved in my deal! More

My Experience at Oxmoor Toyota was Excellent. James Himel was extremely helpful and knowledgeable. Also friendly We received an outstanding price on a quality vehicle and I would send anyone I know to James. was extremely helpful and knowledgeable. Also friendly We received an outstanding price on a quality vehicle and I would send anyone I know to James. We dealt with other employees yet James was the main person we dealt with and probably the biggest reason I would shop there again. More

I would highly recommend this dealership for anybody looking for a car! Even if it is your first time car shopping they will make you feel comfortable and at ease helping you the whole time. I worked wi looking for a car! Even if it is your first time car shopping they will make you feel comfortable and at ease helping you the whole time. I worked with Mr. Keith Rice and Mr. Tom Kidwell who both were super great! I walked out very happy with no confusion nor do I feel like I was getting "screwed" over they were very genuine people. Truly great experience all around from start to finish! More

I have brought several cars in my lifetime, but Mr Morris in my opinion was above and beyond the most courteous helpful salesman I've encountered in a long time. I would not hesitate to recommend this salesm in my opinion was above and beyond the most courteous helpful salesman I've encountered in a long time. I would not hesitate to recommend this salesman and dealership to anyone in the future. More

Great experience from all involved first time leasing a vehicle and the staff made my experience very comfortable. Thank you to the team at oc moor Toyota vehicle and the staff made my experience very comfortable. Thank you to the team at oc moor Toyota More

I was very satisfied with all the service of Toyota oxmoor. They were all very friendly and helpful. I would definitely recommend this place to my friends who are looking to get a new vehicle. oxmoor. They were all very friendly and helpful. I would definitely recommend this place to my friends who are looking to get a new vehicle. More

I'm very pleased with the professional and quality service I received today on my 2013 Camry XLE lease. I went to Oxmoore Toyota with the strong intentions to finance my ending 2011Camry XLE lease; service I received today on my 2013 Camry XLE lease. I went to Oxmoore Toyota with the strong intentions to finance my ending 2011Camry XLE lease; however, Dominick Barksdale, the sales and leasing consultant, deftly and patiently explained the advantages I would have with a new lease over the finance of an older vehicle. After the test drive of the 2013 Camry XLE, side-by-side comparisons and the knowledgeable salesmanship of Mr. Barksdale, I was sold! I'm satisfied and happy with my decision. More