Oxmoor Toyota
Louisville, KY
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This has been the best experience we have had with any car dealership. Larkin Hatton was the best ever. He explained everything and was so patient. He showed me how all the features worked in the car, he car dealership. Larkin Hatton was the best ever. He explained everything and was so patient. He showed me how all the features worked in the car, he just couldn't do enough. Mr Hatton is the only sales person I will ever want. The first thing he asked me was what did I want, he didn't try to shove whatever was convenient at me. He listened to me. When I asked him to explain something to me one more time he was nice about it and explained it again. He is a wonderful sales person. I wouldn't change anything about mr Hatton Sincerely James & Patricia Perkins More
Corey was friendly and approachable in helping us find a vehicle that met our needs as well as within our budget needs. He was honest about his thoughts on the cars as well as assuring as that he wanted us vehicle that met our needs as well as within our budget needs. He was honest about his thoughts on the cars as well as assuring as that he wanted us to find what was best for us. My husband and I appreciated how he was willing to take his time with us. I will definitely recommend Corey to friends and family searching for cars in the future. More
Why I have given the rating? Excellent service from everyone! Tyrone and Ralph were great! They got me taken care of, the right car, right color, right options and the right price! I love it, it is everyone! Tyrone and Ralph were great! They got me taken care of, the right car, right color, right options and the right price! I love it, it is so fun to drive. I will be sending in family and friends! Awesome experience :) Thanks Again! Erik More
Great price, easy transaction! Plus, they were able to beat my pre approved loan interest rate! I drove three hours to get this jeep, that's how great the price was! beat my pre approved loan interest rate! I drove three hours to get this jeep, that's how great the price was! More
I have delt with a lot of dealers over the past several months and Tyrone was the only one that was able to get the deal done, he was helpful, friendly and honest. I would in the future by another car from months and Tyrone was the only one that was able to get the deal done, he was helpful, friendly and honest. I would in the future by another car from Tyrone at Oxmoor Toyota. Thank you Tyrone!! More
I thought the Toyota service will be best comparing to others. But, I had very a worst experience. I left my car for service on the evening. I told them what were the problems with my car and gave my car others. But, I had very a worst experience. I left my car for service on the evening. I told them what were the problems with my car and gave my car key along with bunch of other keys. He told me that the car will be ready next morning. Next morning I got the call from them stating that they don't have my car key and they were searching for it. I got another call that afternoon saying they couldn't find the car key and they have made a duplicate key and fixed the issue. When I told them I had other bunch of keys on it, they said they were looking for it and I can get my car on the evening. On the evening, they made me wait for 20minutes and said that they couldn't find the keys and gave me the duplicate key they made. They said they guy who serviced my card already left and they have to wait for him to return the next day. Next day, they agreed they have lost my key and they said they will reimburse the cost for the new keys. Finally, I had to wait for a week for them to say they wouldn't be able to get me my original Toyota key and all they could do was just a duplicate key and reimburse the cost for my other keys. I had wasted lot times calling and I been to their place 4 times. I never had this worst experience anywhere. May be I was deceived by the name Toyota. More
Corey made our car purchase experience practically painless; I will recommend Corey to all of my friends/family when they are in need of car. painless; I will recommend Corey to all of my friends/family when they are in need of car. More
Initially thought we would replace our 2005 Highlander with a 2013 Highlander. However, in obvserving that we didn't really want many of the features of that highlander, James suggested the RAV4, which with a 2013 Highlander. However, in obvserving that we didn't really want many of the features of that highlander, James suggested the RAV4, which perfectly met our needs. We appreciated his insight and suggestion. He was patient in explaining the various aspects of the navigation system and other features. Our experience was so positive that after buying the RAV4, we decided to replace our 2005 Prius also. He patiently explained the changes that had been made to the Prius and how we would benefit from them. With both cars he explained the phone and navigational features. But more than all this was his pleasant and genuine manner in dealing with us. A top-notch experience. More
Just purchased a new Camry from Tom Kidwell at Oxmoor Toyota and it could not have been easier. Told him what I wanted, he had it in stock, gave me a good price and it is in my driveway. Go see them. Th Toyota and it could not have been easier. Told him what I wanted, he had it in stock, gave me a good price and it is in my driveway. Go see them. They treat you right. More
Even before I entered the doors of Oxmoor Toyota, my overall impression of the dealership was off to a good start. This dealership has the largest inventory of stock vehicles I have ever seen. (I market overall impression of the dealership was off to a good start. This dealership has the largest inventory of stock vehicles I have ever seen. (I market plasma lighting to dealerships all over the country, and believe me, I have visited quite a few). Prior to visiting, I had already called the dealership and spoken with Jon Stockdale in sales about the type of car I was looking for. He graciously sent me the info I needed via email, and even some pictures by phone of the actual car I was looking at. Upon arrival, I was directed immediately towards the specific model I was shopping for, and all of my questions were answered over the next 20 minutes. From there it was off for a short test drive to demonstrate handling and features. The 2013 Camry SE was definately the car I wanted. I was then taken back to the dealership, and given a very fair trade for my current car. The finance manager, and general manager were very kind and streamlined the transfer and sales process with ease, answering all my questions. Once the paperwork was completed, Mr. Stockdale handed me my keys and then went over a few more details about the car I should know, and even escorted me to the nearest gas station for a complementery fill up. I have had the car a few days now and have rec'd follow up calls from Toyota making sure my statisfaction was exceeded (it was) and to ensure I had no concerns or questions. I don't believe I would have recieved a better deal anywhere else and if you're in the market for a new car or truck, regardless of how far away you live, you can't go wrong with Oxmoor Toyota. More