
Oxmoor Toyota
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
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Considered Oxmoor Toyota because they participate in USAA's car buying service and I wanted a Toyota Tundra. Chris contacted me by email and phone after I submitted my request through USAA. Chris was ex USAA's car buying service and I wanted a Toyota Tundra. Chris contacted me by email and phone after I submitted my request through USAA. Chris was exceptionally responsive, friendly, courteous and respectful throughout the entire process. He worked hard to locate an excellent match for my "virtual vehicle" preferences. He managed to find the right vehicle and get it to Oxmoor the next Day. He was persuasive without ever trying to exert pressure. He was straightforward, clear and never seemed manipulative, deceptive or misleading. He was very warm and personable. He helped make the experience relaxing and enjoyable. It was a refreshing change dealing with Chris- in comparison to some past experiences with sales-persons. It was clear that Chris was highly invested in doing an excellent job and providing the greatest satisfaction possible for his customer. He succeeded extremely well in this case! My new Tundra is the best truck- more than capable of any job I can imagine encountering, and it looks fantastic! Many thanks to Chris and the other folks at Oxmoor! Really appreciate the great job!! Dan K. Vandivier More
Had an overall great experience and would highly recommend this dealership. Had the best prices out of all the other dealers I've been to. recommend this dealership. Had the best prices out of all the other dealers I've been to. More
We were very please with the customer service. Tyrone was fast and efficient and knew his stuff. Did I mention friendly? Well he was very nice and kind of reminded me of Tylor Perry. LOL While waitin was fast and efficient and knew his stuff. Did I mention friendly? Well he was very nice and kind of reminded me of Tylor Perry. LOL While waiting for the finance department to go over financing, we were escorted to the customer lounge where we watched t.v. and reclined in the most comfortable chairs I've sat in, in a long time. All in all, we would recommend this dealership to friends and family. Thanks Tyron and Oxmoore Toyota More
I purchased a used car from Tyrone Cottrell in the past and the experience was good, so I went back to Oxmoor for another car. The second experience with purchasing a car was good as well. I have found T and the experience was good, so I went back to Oxmoor for another car. The second experience with purchasing a car was good as well. I have found Tyrone Cottrell be very professional and friendly. I would recommend him to anyone looking to make a purchase. More
Our lease was ending on a previous Toyota so we trade in Our lease was ending on a previous Toyota so we trade in that car and wanted to purchase a vehicle this time. We were satisfied with the sales person Our lease was ending on a previous Toyota so we trade in that car and wanted to purchase a vehicle this time. We were satisfied with the sales person that worked with us to achieve our goal of purchasing a car. More
Patrick was an exceptional salesman. We were so pleased that he was so patient with us, and so very friendly each time we made a visit. He never came on pushy (which we appreciated so very much) and answe that he was so patient with us, and so very friendly each time we made a visit. He never came on pushy (which we appreciated so very much) and answered each and every question that we had. When we return next year for another car, we will look Patrick up and know that he will give us the same courteous and special treatment that he did this year. ] Stephanie was also very helpful especially in answering some of the technical questions that we had concerning the garage door openers and the radio system. May have to call on her again but I know that she will be more than happy to help us. Thank you and I hope our good relations continue. Colleen and Bob Schiavone More
Great customer service! I live out of town and needed work on my car. Not only did they help pay for a rental car, they even allowed me to drive the rental car until my car was fixed and dropped my car o work on my car. Not only did they help pay for a rental car, they even allowed me to drive the rental car until my car was fixed and dropped my car off to my house 2 hours away for free! More
Tyrone was great he worked the deal in a way that was best for both of us. He was great to work with and would recommend him to anyone who buys a car at Oxmoor Toyota. best for both of us. He was great to work with and would recommend him to anyone who buys a car at Oxmoor Toyota. More
We shopped two other dealers (Subaru and Honda) before coming BACK to Oxmoor Toyota. We have been buying from Oxmoor Toyota for many years (over a decade or longer). What always brings us back is the cust coming BACK to Oxmoor Toyota. We have been buying from Oxmoor Toyota for many years (over a decade or longer). What always brings us back is the customer service and great deals. Dominick did a great job exceeding our expectations! Dominick always called us with updates when we were waiting for our model to arrive and even provided us a loaner in the meantime. He made it fun and quick. He deserves a raise! Really! You can't find this kind of customer service easily! And we know because we shopped for a while and went to other dealers first. Thank you for our new Toyota RAV4 XLE! We absolutely love it and love that we could afford it within our car budget too! More
Tyrone and "JoJo" were a great team! Their service was top-notch from start to finish. They simplified the process of purchasing a new car and were professional and courteous, answering all ou service was top-notch from start to finish. They simplified the process of purchasing a new car and were professional and courteous, answering all our questions through each step. More