Oxmoor Toyota
Louisville, KY
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I am a single mother looking for a more affordable car. I found exactly what I was looking for on this dealership's website and set up an appointment to look at the car. On arrival, I was greeted by my sales found exactly what I was looking for on this dealership's website and set up an appointment to look at the car. On arrival, I was greeted by my salesperson, Andrew Jackson, and immediately he retrieved the car that I came to see. He was very professional and extremely friendly. He went over every detail of the car, inside and out, and then we took it on a test drive. Shortly after the test drive, my father came by and again, Andrew went over every detail with my father. Andrew even made the negotiations as pleasant as they could possibly be. Overall, I would say that both my father and I had an exceptional experience purchasing my car. The staff worked to be sure that I got the best rate on financing and the monthly payments I desired. By the time I left, I felt as though I had made a new friend. The staff was fabulous and service was like none I have experienced before. More
Tyrone has been very helpful with this purchase. He was very helpful in negotiating this price. He was also so responsive and detailed when answering our questions. He is the best salesperson out there. very helpful in negotiating this price. He was also so responsive and detailed when answering our questions. He is the best salesperson out there. More
This is the second car that I have purchased through Oxmoor Toyota. I was there for an oil change with my 2010 Camry SE and went to look at the 2012 Camry is the showroom. Cory was very helpful in showi Oxmoor Toyota. I was there for an oil change with my 2010 Camry SE and went to look at the 2012 Camry is the showroom. Cory was very helpful in showing the highlights of the vehicle and Keith was excellent at explaining the details of leasing. I am now the proud owner/leaser of a 2012 Camry SE. The service department has never been better. Making a reservation is easy and their work has always been completed in a timely manner with never any problems or delays. They very friendly and the prices and coupons will keep me coming back again and again. More
Mr. Morris was very helpful and informative, I understood everything he said, when the last issue came up, price, he did accept my counteroffer, however the vehicle has since been found to have more problems everything he said, when the last issue came up, price, he did accept my counteroffer, however the vehicle has since been found to have more problems than spoken about during the sale, Mr. Morris was only offering me the information at his disposal, I think the mechanical inspection done by the dealership should have been more forthcoming.... More
Tyrone was very helpful. Our experience was a good experience Tyrone did not pressure us he let us make our decision. We highly recommend Tyrone and will tell our friends to ask for Tyrone when they experience Tyrone did not pressure us he let us make our decision. We highly recommend Tyrone and will tell our friends to ask for Tyrone when they are shopping for their next car. More
Let me start by saying I love cars. I have owned a lot of them. So by default I have had a lot of dealership experiences (even worked for one during college). This, hands down, was the best, most painless, a them. So by default I have had a lot of dealership experiences (even worked for one during college). This, hands down, was the best, most painless, and even shortest experience I have ever had. In comparison, my second best was a salesman that was the brother of my best friend. He was a great guy, but fumbled the ball non-stop and it required a lot of re-visits to the dealer to sort stuff out. Yet my experience at Oxmoor Toyota started with Corey Morris. He was great. I would describe Corey as almost the perfect mix of laid back, yet on the ball type of person you want in a salesman. Not in your face, but ready at a moments notice when you have questions or need help. Not once did he pull the classic move of dropping hints of guilt if we were to leave without a car. That is a lame move and nobody likes that. Now, while making the deal, it lead to the inevitable meeting of the sales manager that we all dread. You know, the part where the hard baller comes over and talks you into paying way more than you really wanted. Fortunately at Oxmoor they have Donnie Nelson. Good since of humour and once again, a severe lack of trying to give us a guilt trip or a lot of pressure. Do not get me wrong, we were doing business, and there was some back and forth. But never once did I feel like I brought a knife to a gunfight. Lastly, in finance my experience with Steve Whittaker was short, but nice due to the fact that he was willing to postpone most of the final paperwork for us because we had a dinner date to make. Never had a dealer be so cool about letting me skip out with a promise to return and finish up later before, that was nice. We then wrapped up two days later with Johnny Pittman in finance. He said he was the Director back there and Steve was not in yet. Which was fine as he was able to mix in staying on task to get done, while sharing a few stories to keep things relaxed. Great overall experience, and my wife and I know beyond a shadow of a doubt we will be returning to Corey in the future to trade in her truck. Hopefully it will be just as smooth as it was this time. More
Our sales representative was very patient as we worked through our choices. While it seems to take awhile to moves through the buying process, we where very pleased with car. This is the second car we h through our choices. While it seems to take awhile to moves through the buying process, we where very pleased with car. This is the second car we have purchased with this dealership and have found them timely and thorough with any routine or unexpected service call. More
Tyrone has a sense of humor which made it fun to work with him. I had been having trouble finding a car that fit my price range and when i found Tyrone, I found the best car I've ever had. I wish I would with him. I had been having trouble finding a car that fit my price range and when i found Tyrone, I found the best car I've ever had. I wish I would've came to Toyota when I got my first car because Tyrone saved me some good money. Hello to my new ride---he almost didn't recognize me when I pulled up to pay a visit to the store. Lol Hes someone you can count on to get you what you need and deserve. #TeamTyrone More
I CAME IN TO LOOK AT A TOYOTA CAMRY THAT I SEEN ON THE WEBSITE,AND AS SOON AS I PULLED UP COREY WAS RIGHT THERE HELPING ME.HE WAS VERY NICE,RESPECTFUL,AND NOT PUSHY.HE TOLD ME IF IT TOOK ALL DAY WE WOULD WEBSITE,AND AS SOON AS I PULLED UP COREY WAS RIGHT THERE HELPING ME.HE WAS VERY NICE,RESPECTFUL,AND NOT PUSHY.HE TOLD ME IF IT TOOK ALL DAY WE WOULD FIND WAS I WAS LOOKING FOR.MY OVERALL EXPERICE WAS VERY PLEASING WITH HIM.THANK YOU More