Back

Oxmoor Toyota

Louisville, KY

4.6
718 Reviews
Oxmoor Toyota is the area's largest Toyota dealer, boasting over 400 new vehicles and the largest inventory of Tacoma and Tundra trucks in the tri-state area. We have nearly 1,000 used vehicles to choose from scanning all makes and models, with Certified Used Vehicles always available as well. Oxmoor Toyota has factory-trained technicians that will service your Toyota vehicles for repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more. This state-of-the-art facility is located in Louisville, KY, and their highly experienced staff is ready to take care of your Toyota service needs. The Oxmoor Toyota parts department also located in Louisville, KY, has a large inventory with thousands of Toyota parts, including oil and air filters, to meet your vehicle needs.
Contact Dealership

8003 Shelbyville Rd

Louisville, KY

40222

Directions

By Type

Showing 718 reviews

November 24, 2023

The dealership is a nice place and they had what I wanted in stock but not the color. Wanted an extra 2,500 to get a car that was already on the way to hold it for me. The finance guy pushed the paperwork th More

by ghvacteck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McManis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cundiff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma
Nov 27, 2023 -

Oxmoor Toyota responded

Thank you for taking the time to provide feedback on your recent experience at our dealership. We're glad to hear that our inventory met your needs and that our sales team was polite and efficient in assisting you. However, we apologize for the issues you encountered regarding the color availability, the handling of your finance paperwork, and the communication delay. It's important to us that our customers have a clear and transparent understanding of their purchase, and we regret any confusion or inconvenience this may have caused. We take your concerns seriously and will address them to ensure a more streamlined and transparent process for our customers in the future. Please reach out to me directly at grobertson@oxmoorautogroup.com so we can resolve any outstanding issues regarding your finance paperwork and answer any questions you may have. We value your business and want to ensure your complete satisfaction with your purchase. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

November 22, 2023

Everyone I worked with were wonderful. Helpful and efficient. I got a great deal on a great car! Several people have asked where I bought my Corolla and I was happy to tell them. Keep up More

by momcat207
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Moberly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McManis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Oxmoor Toyota responded

Thank you for your fantastic review! We're delighted to hear that our team provided helpful and efficient service, and that you're pleased with the great deal on your Corolla. It's wonderful to know you're recommending us to others – your word-of-mouth support is greatly appreciated. We're committed to maintaining our high standard of service and look forward to serving you again in the future. Enjoy your Corolla and safe travels!

November 20, 2023

Oxmoor Toyota seems to have more inventory that other dealerships. Cory Morris was very good as the salesman. Jason Duff was most efficient at walking us through the finance process. Kyona was very profi More

by Andya841
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Oxmoor Toyota responded

Thank you for your review! We're glad to hear that our inventory met your needs and that our team, including Cory, Jason, and Kyona, provided you with excellent service. It's great to know that each step of your experience, from sales to finance to technology assistance, was handled efficiently and proficiently. We appreciate your feedback and look forward to serving you again in the future at Oxmoor Toyota!

October 19, 2023

I highly recommend Oxmoor for your next car purchase. Their excellent service and wide selection made buying my Toyota Camry a breeze. More

by Angel Hurtado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 19, 2023 -

Oxmoor Toyota responded

Thank you for your recommendation! We're thrilled to hear that our service and selection made your Toyota Camry purchase seamless. We appreciate your support and look forward to serving you again in the future. Enjoy your Camry!

October 17, 2023

We had a great experience purchasing a certified used car at Oxmoor Toyota and would highly recommend to others. Staff were friendly, patient and transparent. They helped us review our options and weigh pros More

by LRDK518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Paar, Omar
Oct 19, 2023 -

Oxmoor Toyota responded

Thank you for your kind words! We're delighted to hear about your positive experience at Oxmoor Toyota. Our team prioritizes transparency and a no-pressure approach, and it's great to know we met your expectations. We appreciate your recommendation and look forward to assisting you in the future. Safe travels in your certified used car!

October 10, 2023

Thought my car came with running boards. Did not. Service department cancels appointments. Very disappointed. More

by jeffwise3108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh McManis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Oxmoor Toyota responded

We are sorry to hear of your experience with us. Please contact me at your earliest convenience so I can learn how we can better assist you. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

September 27, 2023

Agreeing on the brand new vehicle price was fine. The Oxmoor staff doing the the paper work at the time of picking up the vehicle for a CASH no-trade deal, however, made several serious mistakes in More

by Ben.johnson
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
No one of the sales and title employees we dealt with are listed.
Sep 27, 2023 -

Ben.johnson responded

Very much enjoy the vehicle but the paper work process left much to be desired in terms of mistakes including out the door figures, options not accepted, and registration.

Sep 28, 2023 -

Oxmoor Toyota responded

We regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. Please contact me at your earliest convenience so I can learn how we can better assist you. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

September 20, 2023

It’s the employee who make the dealership work and I’d like to recognize my salesman Ed Davila. Ed gave me the space to make a purchase decision on a new 2023 Highlander. We did the road drive, parking l More

by Cornelld54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Davila and Taylor Stinnett
Sep 21, 2023 -

Oxmoor Toyota responded

We are happy to hear that your salesman, Ed was able to provide you with the best customer service throughout the purchase of your new 2023 Highlander! Congratulations and thank you for choosing Oxmoor Toyota!

September 18, 2023

No pressure to buy was great and fast on getting my deal done my only complaint was that the new car wasn’t filled up with gas was empty when I left the lot More

by murphy2369snapon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Dawkins 5star rating
Sep 18, 2023 -

Oxmoor Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 09, 2023

Very easy to deal with. Never felt pressured. Appreciated keeping me informed of available inventory. More

by Prentner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Robertson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McManis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cundiff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Oxmoor Toyota responded

Thank you for sharing your experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
7
...