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Pacific BMW
Glendale, CA
4,008 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,008 reviews
October 29, 2020
Gilbert was great in assisting me with the required service on my vehicle. Everything went smoothly and they he was welcoming and very helpful. Your loaner department was also very helpful service on my vehicle. Everything went smoothly and they he was welcoming and very helpful. Your loaner department was also very helpful More
by GAMERV777
Verified CustomerEmployees Worked With
Gilbert Pogosyan
October 29, 2020
If I could give this place zero stars, I would.The If I could give this place zero stars, I would. The entire operation ran here is unprofessional and the customer service is not the best. I've had i If I could give this place zero stars, I would. The entire operation ran here is unprofessional and the customer service is not the best. I've had issues with this place giving me the run around every single time I take my car in. I won't be purchasing my family car from BMW. I'm going back to Toyota. More
by CDUTRA
Employees Worked With
Narek Petrosian
October 28, 2020
Went above and beyond to get the job done! Handled all issues and were very polite. Provided a loaner vehicle that was clean ready for me when I needed it. issues and were very polite. Provided a loaner vehicle that was clean ready for me when I needed it. More
by ortygang
Employees Worked With
Galo Mora
October 28, 2020
Manny is great. He kept in touch regularly and was responsive to my needs. I am very concerned about Covid and Manny was great about that. THE REST OF YIUR STAFF need better training, though. M responsive to my needs. I am very concerned about Covid and Manny was great about that. THE REST OF YIUR STAFF need better training, though. Many staff had the mask below their nose and and did not even try to maintain social distance. I was also concerned by the amount of customers either not wearing masks or wearing them improperly. And there appeared to be no mask enforcement. More
by williamkevingallagher
Employees Worked With
October 28, 2020
Great costumer Servic they fix my car perfectly. Great advisor Whos name is Justin did everything and explain everything perfec about car, and thanks to mechanics to to do the great job. advisor Whos name is Justin did everything and explain everything perfec about car, and thanks to mechanics to to do the great job. More
by yexo3mass
Employees Worked With
Justin Ko
October 27, 2020
Excellent.timely. Responsive. Helpful. All that could be expected was excellent. Good job by the entire team. Thank you for this positive experience, as usual. expected was excellent. Good job by the entire team. Thank you for this positive experience, as usual. More
by Jak
Employees Worked With
October 27, 2020
Great customer service and the service department was constantly providing updates throughout the process. My service rep Henry is amazing!! He serves more than 5 stars! constantly providing updates throughout the process. My service rep Henry is amazing!! He serves more than 5 stars! More
by LESMAILIAN
Employees Worked With
Henry Burmayan
October 27, 2020
Manuel was awesome, could not have asked for better service! He was very communicative, professional, and kind! would definitely work with him again in the future! service! He was very communicative, professional, and kind! would definitely work with him again in the future! More
by nishemodoyan
Employees Worked With
October 26, 2020
Great service and advisor! I definitely recommend this dealership for all your service needs. Gilbert is the best he keeps you updated on your car and tries to have your service done as soon as possible! dealership for all your service needs. Gilbert is the best he keeps you updated on your car and tries to have your service done as soon as possible! More
by MARYANN B
Employees Worked With
Gilbert Pogosyan
October 26, 2020
I went to have BMW fix my loose bolt in the door and when I went to pick up my car it still wasn’t fixed !!! What was the point of me taking it in??? I went to pick up my car it still wasn’t fixed !!! What was the point of me taking it in??? More
by taliakesh07
Employees Worked With
John Vasquez
