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Pacific BMW
Glendale, CA
3,943 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,943 reviews
October 05, 2020
Probably the best car service experience I’ve ever had. It was efficient and friendly and Vanessa was a joy to work with! The video that I was emailed of my cars inspection was very surprising and informat It was efficient and friendly and Vanessa was a joy to work with! The video that I was emailed of my cars inspection was very surprising and informative! More
by Michael P
Verified CustomerEmployees Worked With
Vanessa Vazquez
October 05, 2020
Gilbert was friendly and easy to work with. I liked the texting feature for status updates on my car when it is in service. I also liked that I was sent a video of my car’s inspection so that I could see w texting feature for status updates on my car when it is in service. I also liked that I was sent a video of my car’s inspection so that I could see what the issues were. More
by wonmeesun
Employees Worked With
Gilbert Pogosyan
October 05, 2020
Showed up 2 minutes early to my appointment. Was still within my extended warranty period and was given a $700 quote for a scheduled maintenance. I asked them to check my warranty period and they returned within my extended warranty period and was given a $700 quote for a scheduled maintenance. I asked them to check my warranty period and they returned with the info that my warranty period is expired. I left to return home to check my documents, called back to confirm I did still have warranty and the lady apologized and saw I did. I had to drive back to drop off the car. It needed a special part so it stayed overnight. When I picked up the car, the mileage was 10 higher than when dropped off. I’ve asked for a reason why the car would need to be driven at all for a standard service, no diagnostics and haven’t heard back. Frustrating because this is the closest BMW to my house but won’t be returning. More
by BMW 340i
Employees Worked With
October 05, 2020
Galo is very and accommodating. He always helps me a lot with my service. its easy to make an appointment. Very helpful and makes sure customer is happy and satisfied. with my service. its easy to make an appointment. Very helpful and makes sure customer is happy and satisfied. More
by arnel_dulay
Employees Worked With
October 05, 2020
Can’t say enough good things about the experience. Gary was amazing, both on pricing and customer service. I’m a customer for life. Thank you was amazing, both on pricing and customer service. I’m a customer for life. Thank you More
by joepapoyan
October 02, 2020
The service is has always been excellent at pacific bmw. Galo was attentive and listened to my concerns. He was able to provide me a nice loaner. The repairs were done perfectly. Galo was attentive and listened to my concerns. He was able to provide me a nice loaner. The repairs were done perfectly. More
by TPARSIAN
Employees Worked With
Galo
October 02, 2020
I am very happy the way I get greeted in the service department always professional. I will definitely recommend BMW to my friends and family. department always professional. I will definitely recommend BMW to my friends and family. More
by estineakopyan
Employees Worked With
Gilbert Pogosyan, Narek Petrosian
October 02, 2020
The service a got yesterday was superior, quick and efficient. I was really impressed, treated with kindness is always a plus. I left very satisfied. efficient. I was really impressed, treated with kindness is always a plus. I left very satisfied. More
by Annick
Employees Worked With
October 01, 2020
The team at this dealership is amazing. They make the process simple and go above and beyond when it comes to service. Our salesperson Armando and Raffi helped us with our second BMW lease. Now we have process simple and go above and beyond when it comes to service. Our salesperson Armando and Raffi helped us with our second BMW lease. Now we have a X2 and a X3:) We are definitely a BMW family moving forward. More
by splk13
