Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I did not work with Arsen. I worked with Juan Rodriguez and I give him 5 stars. There was only 1 glitch. I requested the 0 payments for 3 months that BMW financial is offering I worked with Juan Rodriguez and I give him 5 stars. There was only 1 glitch. I requested the 0 payments for 3 months that BMW financial is offering in my deal, but when I got to finance, Isam said it was not requested, so I thought maybe I forgot. I went back and checked my correspondence with Juan and I did request it and he did acknowledge my request. Not sure who dropped that ball, but I didn't get that and Isam said if I did want that in my deal, my payment would go up. More
Very easy dealership experience. The only way anything could have been improved is the tech support. I believe I waited extra time because the dealerships WiFi/Software went down tha The only way anything could have been improved is the tech support. I believe I waited extra time because the dealerships WiFi/Software went down that day. More
This dealership is honest, forthright, and one you will return back to as I have. return back to as I have. More
I received the utmost outstanding customer care and focus from Ian, Adees, Isam and Arsen. As a return customer they welcomed me, found me the perfect vehicle and gave me an incredible deal. I highly recomme from Ian, Adees, Isam and Arsen. As a return customer they welcomed me, found me the perfect vehicle and gave me an incredible deal. I highly recommend them and Pacific BMW for their loyalty to their customers, they extensive knowledge, recommendations and customer support, their professionalism and their commitment to their clientele. Absolutely fantastic experience. Thank you so much!! More
I had a wonderful experience working with Rene, Ray and Thomas at Pacific BMW. They were both incredibly helpful, professional, and easy to work with throughout the entire process. This was honestly the be Thomas at Pacific BMW. They were both incredibly helpful, professional, and easy to work with throughout the entire process. This was honestly the best experience I’ve had at a dealership in a very long time, and I would highly recommend them to anyone looking for a smooth and enjoyable car-buying experience! More
I ordered a car and the car buying experience was good but communication could be improved. I struggled to pull information out of my sales person about my car's status. but communication could be improved. I struggled to pull information out of my sales person about my car's status. More
Very good customer relations and service, very clean and friendly and I like the lookation too!! friendly and I like the lookation too!! More
Worked with Frank & Sogol, and both were very professional and easy to deal with. Quickly came to terms on a car, and Ray in Finance whisked me through the process. professional and easy to deal with. Quickly came to terms on a car, and Ray in Finance whisked me through the process. More
First time buying a bmw and Did not like the experience at Pacific Bmw M440i at Pacific Bmw M440i More
I sold my 2022 330i bmw to the dealership on Saturday 7/18 for $18,000 they matched to carmax. Leased a 2026 228 grand and put $3,000 down. I owed on my loan with BMW approx $8,300. So am awed $6,622.69 7/18 for $18,000 they matched to carmax. Leased a 2026 228 grand and put $3,000 down. I owed on my loan with BMW approx $8,300. So am awed $6,622.69 which ai did not leave a check with. Had I known that like have sold to carmax. The salesman offered to expedite the check. I asked if it can be direct deposit via text and he never responded. Three days later I called the sales manager Thomas and it’s been 24 hours and haven’t heard from him. Not great experience. Not happy am being ignored. More



