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Pacific BMW

4.5

474 Lifetime Reviews

800 S Brand Blvd, Glendale, California 91204 Directions

Sales: (888) 878-4389

Service: (818) 246-5600

Parts: (818) 552-4788

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Excellent

90% Recommended

4.5

474 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process. This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you. BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color. We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.

475 Reviews of Pacific BMW

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March 25, 2019

SERVICE VISIT

"Flawless"

- leolakhoian

Verified Customer

The pacific bmw team made my experience a flawless one. I couldn’t have asked for anything more. Everything took very little time out of my day. That is as efficient as a service appointment can be. Thank you all.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Gilbert Pogosyan

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Helpful 0

March 25, 2019

SERVICE VISIT

"Great service"

- ES

Verified Customer

As usual Bmw was awesome. Henry was efficient and thorough. This is why we continue to go back to Pacific BMW and will continue too in the future.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Henry in service

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Helpful 0

March 25, 2019

SERVICE VISIT

"My experience is great!!"

- a.suleimanyan

Verified Customer

Everything was great! My car service was great and the service I received from the advisor, Gilbert Pogosyan excelled my expectations. Sevak Adamyan, also was very helpful. Thank you again for making my experience with BMW a great one.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Sevak Adamyan

5.0

Other Employees : Gilbert Pogosyan

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Helpful 0

March 25, 2019

SERVICE VISIT

"Tune up"

- Jerome

Verified Customer

The service finished in a day. When I pick-up my car, it was waiting for me. They gave me a new driver floor mat that was affixed to the floor. For that alone I was very grateful.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Alondra Carbajal

5.0

Other Employees : Marco, Gil

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Helpful 0

March 25, 2019

SALES VISIT - USED

"Vehicle was exactly as advertised on Cargurus"

- djones0657

Verified Customer

Serj from sales department was very courteous and helpful in showing of the car and history and the delivery to our home in Las Vegas NV. Prices were very reasonable especially on a used purchase.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Sevak Adamyan

5.0

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Helpful 0

March 25, 2019

SERVICE VISIT

"The best BMW dealer "

- MAINEVENTGYM

Verified Customer

Very good service Gilbert Pogosyan was very helpful and very professional I dropped off my car and picked it up in the same day thank you

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Gilbert Pogosyan

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Helpful 0

March 25, 2019

SERVICE VISIT

"Quick turn around, Good Communication"

- bressface

Verified Customer

My experience at Pacific BMW was very positive. They fixed the nav screen on my leased X1 in 2 days. I got a 2019 X1 loaner to use while they fixed my vehicle. The tech texted me a video diagnostic of my car and let me know what was happening. The dealership texted me when it was ready and I texted ahead of time to let them know to have my car waiting when I arrived. They did. Pickup was fast and easy.

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Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Galo Mora

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Helpful 0

March 25, 2019

SERVICE VISIT

"Quick and painless"

- bumsengwoo1

Verified Customer

I liked it, drove in. Got my oil changed. Got out. Quick , easy and painless. The waiting area was so comfortable I was falling asleep.

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Quality of Work

Friendliness

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Recommend Dealer

Yes

Employees Worked With

Amie gasabyan

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Helpful 0

March 25, 2019

SERVICE VISIT

"BMW M4 Service Experience - Glendale BMW"

- aaron.strumwasser

Verified Customer

Without question the service was awesome. Gilbert Petrosyan has been my specialist since 2018 and I cannot recommend someone better. He has been 100% professional in all interactions and delivers exceptional customer service.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Gilbert Petrosyan

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Helpful 0

March 25, 2019

SALES VISIT - NEW

"Wonderful Service "

- osan_k

Verified Customer

Lori K. made our visit extremely informative in a short amount of time. She helped us get the perfect car within our budget and overall was just wonderful to work with.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Lori K

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Helpful 0