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Pacific BMW
Glendale, CA
3,191 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,191 reviews
August 03, 2022
Pacific BMW is an exceptionally well run and courteous dealership. After putting up with the arrogant and disinterested attitude of Beverly Hills BMW for two decades, I made the switch and am much more sa dealership. After putting up with the arrogant and disinterested attitude of Beverly Hills BMW for two decades, I made the switch and am much more satisfied. Since BMW owners are pretty loyal customers the big difference is the dealer’s sales and service staff and the folks at Pacific BMW are the best I’ve ever encountered. But most of my praise goes to James Kim, who’s an exceptionally knowledgeable, attentive and thoughtful sales person. He followed up on my order of a new i4 from beginning to end, keeping me up to date and responding immediately to any questions with candor and honestly. He’s the best car salesperson I’ve ever had. More
by davidmgale
Employees Worked With
Helpful July 11, 2022
Helpful, knowledgeable, concerned, caring, professional, service oriented. What not hesitate to buy a BMW product from them again service oriented. What not hesitate to buy a BMW product from them again More
by carolefleischman
Verified CustomerJune 29, 2022
I just picked up my BMW IX today and let me tell you what Great Service, I got from beginning to end with my sales representative Nelli, as she went out of her way to pick me up, take me to the bank, and the Great Service, I got from beginning to end with my sales representative Nelli, as she went out of her way to pick me up, take me to the bank, and then to the dealership. I would highly recommend Pacific Bmw as They take great care of you. Thanks Pacific Bmw and especially Nelli. More
by bkaplan1
Employees Worked With
June 21, 2022
This dealership has no customer service any longer. My partner and I had purchased over 7 cars. My X6 I leased for 3 years. It was a Demo and I was told I had a three year maintenance warranty when I My partner and I had purchased over 7 cars. My X6 I leased for 3 years. It was a Demo and I was told I had a three year maintenance warranty when I leased it. Much to my surprise it expired May of this year. I took it in for service 13 days after expiration! They wanted to charge me $900 for service. Yet my lease is stun intact until the end of August. My sales person Renee said he made a mistake on my warranty , that he did tell me until the end of August. Yet the dealership refused to pay for the service. This is unreal and beware of the fraud this dealership has. More
by pate
Employees Worked With
Renee Sales
June 12, 2022
Recently, I bought a used BMW i3s Bev from Adees Zerateain at Pacific BMW and he made it a painless experience. In fact, he went above and beyond. They were painting the bumpers and I asked him if Zerateain at Pacific BMW and he made it a painless experience. In fact, he went above and beyond. They were painting the bumpers and I asked him if they could plug the license plate holes because I live in NC where front license plates are not required, and they did! It looks fabulous! The car was such a good deal, and had everything I wanted, so I bought it before there were even pictures on AutoTrader. The car was exactly as described and they did a great job detailing it. Thanks Adees! More
by DeniseThorpe
Employees Worked With
June 03, 2022
Amy Gasabyan delivers honest detailed consultation in service required or advised in all of my service interactions with Pacific BMW. I think back and cringe at some of her advise I didn’t take only to w service required or advised in all of my service interactions with Pacific BMW. I think back and cringe at some of her advise I didn’t take only to wish I had when her expertise & wisdom came to fruition. Never let go of her!! -Matt More
by mattjleslie
Employees Worked With
May 02, 2022
Nelli has such a positive energy about her. She was so easy to work with. She went out of her way to get me the best deal on my car. She was very thoughtful, thorough and extremely professional She was so easy to work with. She went out of her way to get me the best deal on my car. She was very thoughtful, thorough and extremely professional. She will be my go-to Client Advisor for any future purchases I make with Pacific BMW. More
by Caeze
Employees Worked With
May 02, 2022
Damaged my vehicle and refused and refused to even call me back after realizing what they had done. Had to call corporate BMW several times to even get contact with the service department. Worst service im me back after realizing what they had done. Had to call corporate BMW several times to even get contact with the service department. Worst service imaginable. More
by vmvm
April 27, 2022
Work wasn’t completed as agreed. No accountability or effort to rectify the issue. Yet, there was great effort to propose thousands of dollars in repairs. If it wasn’t the only BMW No accountability or effort to rectify the issue. Yet, there was great effort to propose thousands of dollars in repairs. If it wasn’t the only BMW service in my area I’d never go back. When I need to buy a new car I won’t be going here either. More
by skap
Employees Worked With
April 27, 2022
We walked into the dealership and Nelli Baghdasaryan provided extremely excellent customer service. My kids in love with their car. Will definitely refer Nelli to every one in need of the vehicle. Nel provided extremely excellent customer service. My kids in love with their car. Will definitely refer Nelli to every one in need of the vehicle. Nelli is the Best sales agent I had worked with. More
by emushik_m
