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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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September 25, 2021

The organization of appt. the inspection of the vehicle sent in the video was nice. The updates when it was worked on and finished was great. The service technician was very accommodating More

by GICHI71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vazquez
September 24, 2021

service of pacific bmw is excellent! specially serviceman John Vazquez is very kind and nice More

by ETRHYU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john vazquez
September 23, 2021

I always trust my service advisor Narek and all the staff to do an outstanding jo every time I take my car for service. More

by zennysantiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
September 23, 2021

Overall good but service took two days and inside was dirty when the car was returned More

by EOHASHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
September 23, 2021

I can trust service department.everybody so nice and organized . I have been with Pacific BMW more than 20years . I ‘m happy & comfortable with them . More

by sugikoyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

They took care of me, no hassles. Got the inspection video and the check engine light issue was fixed. More

by SPAMHABITAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

They didn’t fix the problem, now I have to reschedule again, mu breaks make a really loud embarrassing noice. More

by MIRZAKHANIANSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Galo
September 22, 2021

This service center offers consistent exemplary performance and is my only choice for vehicle maintenance and repair. More

by SSHANNON123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Vasquez
September 21, 2021

Had a great service with them. Clean and comfortable waiting area. Detailed service and video report. More

by Chinoy73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vazquez
September 20, 2021

Amie Gasabyan is awesome! I had issues picking up my car. Windshield was dirty with handprints and glue remnants. Also I waited over 45 minutes to pick up my car. Turns out I was forgotten. This was More

by panjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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