Pacific BMW - Service Center

Familiar and friendly. Video review being sent beforehand is very helpful. Will recommend to others is very helpful. Will recommend to others More

The service department was extremely busy. Was very surprised by the turnaround. All employees were courteous and helpful. Had a loaner as requested. Thank you surprised by the turnaround. All employees were courteous and helpful. Had a loaner as requested. Thank you More

Took my M4CS in for service recently and spoke with Henry Burmayan and Edgar Oganesyan, I am so great full for their service and level of quality, They go out of their way to make sure that their customer Burmayan and Edgar Oganesyan, I am so great full for their service and level of quality, They go out of their way to make sure that their customers are more than satisfied. They understand what their customers and they make sure to satisfy them in any way possible. By far the best team I have been with Thank you Henry and Edgar for all your help Simply amazing. More

Great customer service and honest people. Never had a bad experience and I plan to lease all my cars through this dealership. Management there is very customer service focused. experience and I plan to lease all my cars through this dealership. Management there is very customer service focused. More

Galo is wonderful. However, the loaner car was on RESERVE gas when I got it. So as soon as I got on the freeway, right after leaving the dealership, the reserve alarm went off. I had to get off the RESERVE gas when I got it. So as soon as I got on the freeway, right after leaving the dealership, the reserve alarm went off. I had to get off the freeway and find a gas station! NOT NICE to give me a car with NO GAS! Then, the car was DIRTY when I picked it up. There was a note not to wash it for a day. I assume it was because I had the windshield replaced. But that is ridiculous. You can wash a car without washing the windshield. I had the windshield replaced a year ago and the car was washed when I picked it up. VERY disappointing experience with the exception of Galo. Galo is always fantastic. AND I did not get reimbursed for the $30 gas I had to put in the EMPTY tank. More

Like always an excellent experience Great price for the Like always an excellent experience Great price for the oil change service with the special offer I received by email. Thank you to John Vazquez, Like always an excellent experience Great price for the oil change service with the special offer I received by email. Thank you to John Vazquez, Edgar Reyes and Pacific BMW Glendale Team More

Very accommodating, friendly. On time services made . Justin Ko is very accommodating. Excellent satisfaction for the service and repair they did . I will make on next appointment. Justin Ko is very accommodating. Excellent satisfaction for the service and repair they did . I will make on next appointment. More

Good service and nice people. They dis everything on time and sent me a video reviewing my car! I will return again for sure! Thank You and sent me a video reviewing my car! I will return again for sure! Thank You More

Excellent service. Galo is amazing. His service crew did a great job and I will bring my car back. Very professional on all fronts. Thank you! a great job and I will bring my car back. Very professional on all fronts. Thank you! More

Perfection, Amie is perfect ! Makes me want to buy another car now, thank you for making life a bit less filled with drama. Thank you. another car now, thank you for making life a bit less filled with drama. Thank you. More