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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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September 07, 2021

Very satisficed with the service. She was professional and helpful. in and out was quick and fast. facilities were clean and professional looking. good job. More

by alalikyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2021

Narek is the best advisor in pacific BMW. He get the job done professionally and quickly. I really appreciated. I recommend Narek to anyone at BMW. More

by PROMIKE10S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
September 06, 2021

Their service was excellent.their representative Justin,He was very kind and provide claim service with regular together. So could save tim e n extra effort. Extra car wash was extra…my next would More

by PETERHAN0225
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Ko
September 04, 2021

I've been driving a BMW 7 series for the past 25 years. As far as service goes, I have not seen anyone coming close to Henry. Henry is AWESOME. He always goes out of his way to provide the best service. H More

by NARBIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
September 03, 2021

As always , it is a amazing experience when my car is in service. They always make sure i have a loaner car and im taken care of. Marco always outdoes himself! More

by aykdigitalprod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pogosyan, Narek Petrosian
September 03, 2021

Manny did his job without any issues or mistakes. I do find that Audi is more keen on going the extra mile while mercedes could care less about you. I’d consider BMw right in the middle. All that said, More

by ROBXC80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

Amie at the service department is very professional and she goes above and beyond for any problem we have and takes care of us with a Timely manner. More

by ALICEK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Burmayan
September 02, 2021

Narek was very helpful and made service this time efficient and quick. He was knowledgeable, and made sure the car was ready to go on time! More

by RIMA_SAHAKYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
September 01, 2021

Having a service department at BMW you can trust is huge. Amie is terrific! Always upfront, attentive and super helpful. Highly recommend Pacific BMW for repairs. More

by BMKARCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

Pacific BMW provides superb customer service time after time, making the not so pleasant service visit a feel like a breeze. Service representative Narek Petrosian was very prompt with his professionalism More

by vnadjaryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
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