Pacific BMW - Service Center

Good communication we service adviser and appointment staff.Loaner service was excellent.The car was delivered as promised and clean.All staff were courteous and very helpful. staff.Loaner service was excellent.The car was delivered as promised and clean.All staff were courteous and very helpful. More

The service, convenience, and scheduling is excellent at Pacific BMW. I have always had a great experience when buying or servicing my vehicle at Pacific BMW. Pacific BMW. I have always had a great experience when buying or servicing my vehicle at Pacific BMW. More

Perfect customer service. They communicate good and make sure I am aware of everything they did to my car.best bmw dealer . Will come back again sure I am aware of everything they did to my car.best bmw dealer . Will come back again More

They did a great job did what was told deliver the car on time. Everyone was super friendly . My car was washed cleaned and returned to me with all the work that was done. thank you time. Everyone was super friendly . My car was washed cleaned and returned to me with all the work that was done. thank you More

Julian Ko was an exceptional service advisor! He was professional and courteous and aimed to return the car when I needed. I appreciate how efficient this dealership is with sending texts and emails bef professional and courteous and aimed to return the car when I needed. I appreciate how efficient this dealership is with sending texts and emails before during and after the service. Would highly recommend! More

Everything was great. The service advisor was professional and he made sure that all the services were done including a car wash. They texted me when my car was ready to be picked up in a timely professional and he made sure that all the services were done including a car wash. They texted me when my car was ready to be picked up in a timely manner. Thank you for all your support and hardwork. More

Manny is understanding and explains all the details and steps of what’s going on with your car. You always feel like you know exactly what you’re getting and why. steps of what’s going on with your car. You always feel like you know exactly what you’re getting and why. More

I find the Service department staff to be highly efficient and helpful. Minimal wait periods and updates regarding progress of service allows for an easy service experience. efficient and helpful. Minimal wait periods and updates regarding progress of service allows for an easy service experience. More

Amie Gasabyan is a great Advisor. She is always on time, friendly and professional. I was in and out in 20 minutes - and that's with a loaner car too! Paul Bederian, my inspector, sent me a video of my friendly and professional. I was in and out in 20 minutes - and that's with a loaner car too! Paul Bederian, my inspector, sent me a video of my problem: a rodent ate my cable and antennae causing my Comfort Access not to work. It was a great idea to see what the problem was without having to be present in the shop! More

Never a bad experience at Pacific BMW, they take care of you. You want to return and do business, its BMW not Honda or Toyota or the rest of the pack. you. You want to return and do business, its BMW not Honda or Toyota or the rest of the pack. More