Pacific BMW - Service Center

Vanessa Vazquez at Pacific BMW was amazing, I have never received service like that before she called me before I needed to call her. She gave me updates on my car and took care of everything so i didn’t ha received service like that before she called me before I needed to call her. She gave me updates on my car and took care of everything so i didn’t have to stress or worry. Thank you to her for professional and caring service, she really went above and beyond her duties. More

Manny has always helped me for few years now and has always been great! He is awesome and always does everything flawlessly and straight to the point. Always a pleasure! always been great! He is awesome and always does everything flawlessly and straight to the point. Always a pleasure! More

Hard to get feedback or response or know when car is ready or get pricing. Really didn’t like the amount of inside non mask wearing employees since I have a high risk 11 yo at home who is it vaccine el ready or get pricing. Really didn’t like the amount of inside non mask wearing employees since I have a high risk 11 yo at home who is it vaccine eligible yet. Not sure I will be back More

Pleasure working with the team at Pacific! Manik was great as always. Had a great experience with the loaner as well! Got the videos of the repairs needed for the vehicle. great as always. Had a great experience with the loaner as well! Got the videos of the repairs needed for the vehicle. More

When I went inside to get information on my car all the employees didn’t even bother to ask me what I needed they just look away very bad costumer service employees didn’t even bother to ask me what I needed they just look away very bad costumer service More

Vanessa was very polite and friendly and Edgar Arcos was very professional with demonstrating the video. Also the lady who took my appointment was also Proffesional. very professional with demonstrating the video. Also the lady who took my appointment was also Proffesional. More

Fast efficient service. Always a pleasure to bring my car to pacific to have it worked on. The staff is always friendly and willing to help. to pacific to have it worked on. The staff is always friendly and willing to help. More

As always, all the time I have taken my car for service has been a nice pleasant service. Thanks Pacific BMW for such excellent customer service has been a nice pleasant service. Thanks Pacific BMW for such excellent customer service More

Service advisor Vanessa was very pleasant. Loved how they send you a video of your car being checked. Just disappointed that my car was not washed. send you a video of your car being checked. Just disappointed that my car was not washed. More

Employees are polite, nice and professional. Customer service is perfect. For 20 years I was having the service in your dealership and I am fully satisfied! service is perfect. For 20 years I was having the service in your dealership and I am fully satisfied! More