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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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September 19, 2020

good service polite and profesional. deffenetly staying with bmw ertuu ertuu khgd khgd kkhgf kjhg khgfd ccvb urew piytr ffhjk ffhjkkku tee fghjk llngf poiu More

by zima1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Burmayan
September 18, 2020

Henry was exceptionally friendly and informative. Even though they could not locate the problem with my vehicle, I appreciated his approach and communication. Definitely would bring my car back and would More

by XRAYRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
September 18, 2020

John was extremely helpful and professional. He answered all of my questions, communicated in a timely manner, and I'm very happy with the vehicle service. This is the best dealership I know. More

by RMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vazquez
September 18, 2020

Excellent and professional service as usual. Last 5 Excellent and professional service as usual. Last 5 years I am driving only BMW only because of the service you are providing. Thank you very much More

by arnoldtadevosian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
September 18, 2020

Speedy service and did a great job. Friendly and overall very impressed with everyone at BMW! 5 star service all around! I definitely recommend bmw! More

by linanazarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vazquez
September 17, 2020

Galo is amazing and always takes care of everything when I bring my car in! He manages to take care of every item and I’m never stressed out when I leave. That’s the BMW experience I love and keep coming ba More

by ASHLEYAAFERNANDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Great service! Henry and James are very helpful and knowledgable and all the staff's in the service department. Loved my car! Thank you all! More

by ronpanuga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Burmayan
September 17, 2020

Manny was straight forward and easy to work with. The mechanic did an excellent job and answered all my questions. The repair took a bit longer then I expected, but I could not be happier with the outcom More

by LASZLO_SALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Manny was an excellent service advisor. He went above and beyond our expectations to meet our vehicle care needs. Professional staff and Service. Very clean environment also. More

by LIZWILINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

very prompt customer service via texts. less than 24hr turn around time for maintenance. free ubers to and from the dealership. have never had a less than stellar experience with pacific bmw. More

by jordan.robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ko
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