2,939 Reviews of Pacific BMW - Service Center
Excellent service as usual. I had no problem with transportation because was given a nice loaner car. Gilbert, the service adviser was very professional, helpful and friendly. Pacific BMW is my favor transportation because was given a nice loaner car. Gilbert, the service adviser was very professional, helpful and friendly. Pacific BMW is my favorite. More
As always, Galo Mora continues to deliver fantastic service and attention to detail. He was able to deliver me a loaner car within minutes of my call; something that usually needs days of waiting even service and attention to detail. He was able to deliver me a loaner car within minutes of my call; something that usually needs days of waiting even with a reservation. More
Great call center service with a quick appointment date, topped off with a great technician. Technician was on time, socially distant, provided knowledge of what he was doing to my car and finished promptly topped off with a great technician. Technician was on time, socially distant, provided knowledge of what he was doing to my car and finished promptly. More
Professional fast service. Updated technology to keep my Posted about my car status. I was provided with a loner Car which made it convenient. Appreciate all the good work. Posted about my car status. I was provided with a loner Car which made it convenient. Appreciate all the good work. More
Justin Ko did an outstanding job in ensuring the problem is fixed on our X5! He also ensured that we are part of the Pacific BMW family, patiently hearing & taking prompt actions to our dilemma. is fixed on our X5! He also ensured that we are part of the Pacific BMW family, patiently hearing & taking prompt actions to our dilemma. More
Mannuel cruz is highly recommended. He’s very diligent with the updates and delivery of service as promised was outstanding. Thank you very much for your help with the updates and delivery of service as promised was outstanding. Thank you very much for your help More
Very accommodating for servicing dates and times. The staff were very helpful, especially during the virus pandemic, for checking in the car and receiving a rental car and keeping everything safe and pro staff were very helpful, especially during the virus pandemic, for checking in the car and receiving a rental car and keeping everything safe and protecting all of us. Being an older client, they also helped me maneuver through the whole process using your phone. The service was done quickly and efficiently and I appreciated having the car cleaned from top to bottom, in and out. Hats off to my service representative, Marco, who always does an exemplary job working and helping me out. More
Everything excellent perfect nothing to add ontime washed clean service complete as promised rental clean and new vehicle always best place to service BMW keep up good work clean service complete as promised rental clean and new vehicle always best place to service BMW keep up good work More
Edgar the service manager And many Cruz the service advisor go above and beyond when it comes down to customer service. We live in the Sanferndo valley we have other dealers around us. But because of t advisor go above and beyond when it comes down to customer service. We live in the Sanferndo valley we have other dealers around us. But because of the service we like to go to the pacific Bmw dealer. Thank you. Keep up the great job!!! More
Great service as always. Every time Henry is helping me the process is smooth and prompt with no hiccups of any kind. Always a pleasure . the process is smooth and prompt with no hiccups of any kind. Always a pleasure . More