Pacific BMW - Service Center

It was a quick and easy process to take my car for a service. Received a loaner car until my car was fixed. Excellent service, thank you to the entire crew! service. Received a loaner car until my car was fixed. Excellent service, thank you to the entire crew! More

She was very exceptional, very nice and very upfront about everything. I would like to work with her again in the future and I would highly recommend her. about everything. I would like to work with her again in the future and I would highly recommend her. More

Timely service Pacific picked up my X5 right on time and delivered it after service. Very convenient. That’s all I have to say so far. Thanks Pacific picked up my X5 right on time and delivered it after service. Very convenient. That’s all I have to say so far. Thanks More

Nice people. Finished on time. They have always been very accommodating. Everyone I have met has been very nice. They are very honest. They don't try to push unnecessary work on you They have always been very accommodating. Everyone I have met has been very nice. They are very honest. They don't try to push unnecessary work on you. More

Dealt with Henry and the process was quick and easy. Car was fixed under the cpo warranty. 2nd time ive come in and everything was handled efficiently both times. was fixed under the cpo warranty. 2nd time ive come in and everything was handled efficiently both times. More

Narek Petrosian is truly the best service advisor!! My family and I have been working with Narek for quite some years now. He always provides the best service and listens to your needs. My family and I have been working with Narek for quite some years now. He always provides the best service and listens to your needs. More

Excellent Henry Burmayan is excellent to work with. He is thorough, professional, and responsive. He makes the hassle of bringing my car in, an absolute breez Henry Burmayan is excellent to work with. He is thorough, professional, and responsive. He makes the hassle of bringing my car in, an absolute breeze! More

Wow! What an amazing service! This was my first time bringing my car for a service at BMW AND I have to say it was 10/10. Very impressed with the constant text update and I was able to get my car back t bringing my car for a service at BMW AND I have to say it was 10/10. Very impressed with the constant text update and I was able to get my car back the same day. All the employees very very attentive . I was constantly asked if I was helped to ensure I was not waiting around for no reason. Henry was very very professional and explained everything in detail step by step. thank you Pacific BMW More

They continue not to know how to connect my garage door opener. My 2018 X5 and other vehicles pair fine. No solution except that it won’t work. Service rep is always great. Very thorough. Great communicati opener. My 2018 X5 and other vehicles pair fine. No solution except that it won’t work. Service rep is always great. Very thorough. Great communication. Takes too long to her car back and left without results. I miss my Lexus service Dept. More

A loyal customer since 2013 and still impressed. Pacific BMW has served all my BMW's for the past 7 years with a great dedication and outstanding customer service, technology deployed to every step o Pacific BMW has served all my BMW's for the past 7 years with a great dedication and outstanding customer service, technology deployed to every step of the process is truly amazing, maintenance and repairs have met all my expectations and at times they have exceeded everything. Vehicle loaners availability upon request has been really amazing, also they provided me a great support given to the nature of the repair done to one of my vehicles. I'm still impressed and will continue servicing all my bimmers with Pacific BMW Service Center. More