Back

Pacific BMW - Service Center

Glendale, CA

4.4
2,876 Reviews

2,876 Reviews of Pacific BMW - Service Center

Sort by
April 27, 2020

Very professional and helpful people.I walked in without appointment,but they helped me in spite of this. I visit them for the second time, and every time I feel their concern, the desire to give the best s More

by Davit
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pogosyan, Henry Burmayan, Narek Petrosian, Remy Carretero
April 24, 2020

Very poor and unprofessional customer.service, i spoke 3 different people and they all had poor customer service, this is second time me visiting to pacific BMW and the service is getting worst More

by kgarapetian
Recommend Dealer
No
Employees Worked With
Marco Fausto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the names
April 24, 2020

Hello I was in Glendale Pacific BMW yesterday for services on my car. Like other times in past every thing went so smooth and fast. The dealer Narek is a nice, very professional and gentleman person. More

by ermine.azaryan
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
April 24, 2020

Great service! The valet service was fast and easy and I loved receiving the personalized video. I would definitely recommend this dealership to others for any service or sales need. More

by mpdigiulio
Recommend Dealer
Yes
Employees Worked With
Galo Mora
April 23, 2020

Excellent and professional service. Complimentary valet service, pick up and drop-off car was great. They also fixed a problem they found during the same visit, saving me time. Car was very clean when retu More

by jbaliwag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
April 22, 2020

I can always count on Marco to go above and beyond the call of duty. He is the best in the West and all the rest! More

by avsj2728
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2020

Awesome Experience My recent service experience to replace a damaged tire was excellent. Every one was friendly, attentive, professional and efficient. Appreciate the s More

by chaosusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 20, 2020

BMW i3 Great and very professional customer service. Marco took care of the problem and the issue was resolved. very happy with Pacific BMW dealership. I wil More

by alimilani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2020

Pacific BMW was excellent; they provided quick and professional service! I’d like to especially thank Gilbert Pogosyan, my Pacific BMW Advisor, for his attentive and responsive behavior. Keep it up, g More

by franksanchez1974
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
April 20, 2020

Thank you for the professional, clean and fast service during this unusual circumstance with COVID-19. Henry Burmayan provided great costumer service and was available for all calls, visit and questions w More

by ARSINE1990
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
...
193
...