Pacific BMW - Service Center

Satisfied Customer Marco and the crew were as awesome as usual. I drive all the way to Pacific BMW from LA for that peace of mind and great service. Marco and the crew were as awesome as usual. I drive all the way to Pacific BMW from LA for that peace of mind and great service. More

Great service Many thank to Manny Cruz for making getting my car serviced a pleasant experience. Will use you again for future service. Also, thanks for the nice lo Many thank to Manny Cruz for making getting my car serviced a pleasant experience. Will use you again for future service. Also, thanks for the nice loaner car. Now I want to get a new BMW! More

Happy Customer Service department at Pacific BMW has outstanding employees who are courteous, knowledgeable, and dependable. I have had the pleasure of entrusting m Service department at Pacific BMW has outstanding employees who are courteous, knowledgeable, and dependable. I have had the pleasure of entrusting my car to Manny, Jason, and Remy who have all been excellent! When my car had some unknown noise issue Jason figured out what it was and fixed it. Manny and Remy provide excellent customer service and are very easy going. They actually listen to the customer and make you feel like you are important. I recommend the service dept. at Pacific BMW to all my friends and family and even strangers. I would not even dream of servicing my car at any other location. The fact that I can rely on Manny and Remy without any doubts that my car is in the best hands is worth everything! More

Service was ok. The main disappears when I found out that our service coverage was ended the day before and I had to pay for the maintenance out of pocket!! Suggestion: it would be nice to get a reminder be our service coverage was ended the day before and I had to pay for the maintenance out of pocket!! Suggestion: it would be nice to get a reminder before the end of each service/maintenance/coverage ends. More

Remy was so nice and considerate during the service visit. The service was prompt and also gave me periodic updates to let me know exactly when I can pick up the vehicle. Thanks! visit. The service was prompt and also gave me periodic updates to let me know exactly when I can pick up the vehicle. Thanks! More

Took care of my car and actually got the problem fixed unlike different dealers. Makes sure your concerns are heard and will try their best to fix it. unlike different dealers. Makes sure your concerns are heard and will try their best to fix it. More

I always ask for Amie Kasabian . With her everything goes easy and smooth. I got my Loener car . Excellent service and very convenient. The waiting time was minimal easy and smooth. I got my Loener car . Excellent service and very convenient. The waiting time was minimal More

I have had my cars serviced at Pacific BMW for many years and they have always come through. Great service and competitive pricing. I would highly recommend. and they have always come through. Great service and competitive pricing. I would highly recommend. More

Excellent service with a quick turnaround.My only Excellent service with a quick turnaround. My only complaint is the loaner's quality. After dropping off a fully loaded 750 I would expect a loaner Excellent service with a quick turnaround. My only complaint is the loaner's quality. After dropping off a fully loaded 750 I would expect a loaner of similar quality and not a base x3 that doesn't even have navigation. More

My experience was great. The only thing that doesn't take it to the top is the fact that when I'm done I wait a long time for the cars ahead of me to clear, so I can leave. Other than that everythings good! it to the top is the fact that when I'm done I wait a long time for the cars ahead of me to clear, so I can leave. Other than that everythings good! More