Pacific BMW - Service Center

Always amazing service! Gilbert my service advisor ALWAYS does an AMAZING job every single time I go in! He’s the best! He’s the only reason I always and will continue to co Gilbert my service advisor ALWAYS does an AMAZING job every single time I go in! He’s the best! He’s the only reason I always and will continue to come back to Pacific BMW for service. More

Great customer service! Henry is always very friendly, attentive, and pays attention to details. He was able to get the service I needed done quickly and w customer service! Henry is always very friendly, attentive, and pays attention to details. He was able to get the service I needed done quickly and when I needed a loaner car he made the process super easy. I didn’t even have to go inside which is usually a longer process. Took only 5 minutes!! More

Good quality service and care I always appreciate getting a complimentary loaner car whenever l bring my car in for service. The service was done in a timely manner and I appreciat I always appreciate getting a complimentary loaner car whenever l bring my car in for service. The service was done in a timely manner and I appreciate the free car wash as well. More

Tire damage repair I was in Pasadena visiting family and noticed tire damage drove to your service center got my tire replaced in 3 hours thanks for helping out I was in Pasadena visiting family and noticed tire damage drove to your service center got my tire replaced in 3 hours thanks for helping out More

Alway friendly and knowledgeable. Listens and advises...good attributes for a service advisor. Communicates promptly with knowledge and with a friendly attitude to make the service e Listens and advises...good attributes for a service advisor. Communicates promptly with knowledge and with a friendly attitude to make the service experience go smoothly. More

Terrific service at Pacific BMW The team is terrific. I work primarily with Gilbert who is helpful, informative, and very knowledgable. Their communication is clear and the service i The team is terrific. I work primarily with Gilbert who is helpful, informative, and very knowledgable. Their communication is clear and the service is always completed on schedule and the car is returned spotless. They are the best! More

Change tire The service department is really nice and clean all area. When I get there, I don't need to do anything. they do all what I need. It was perfect. The service department is really nice and clean all area. When I get there, I don't need to do anything. they do all what I need. It was perfect. More

Service I had basic service and everything was fine. Amie was great and it was very easy to book an apt. My experience was very easy. I had basic service and everything was fine. Amie was great and it was very easy to book an apt. My experience was very easy. More

Great Rene and sevak took care of my issue at hand and the process didn’t take a long time. Great hospitality and everyone was very friendly. Rene and sevak took care of my issue at hand and the process didn’t take a long time. Great hospitality and everyone was very friendly. More

Good service Henry is very thoughtful and knowledgeable Though the waiting was little bit longer than expected, I was able to get my car back on same day Henry is very thoughtful and knowledgeable Though the waiting was little bit longer than expected, I was able to get my car back on same day More