2,938 Reviews of Pacific BMW - Service Center
Best dealership I’ve ever worked with. . 100% reliable professional and punctual.. they make your at easier . 100% reliable professional and punctual.. they make your at easier More
It would be nice if they can fix older BMW models using used parts. I brought my car to them and since they don't make the part for my car anymore, they did not fix my car. used parts. I brought my car to them and since they don't make the part for my car anymore, they did not fix my car. More
Ben was very pleasant to deal with. He was knowledgeable, informative and always kept me posted. He was knowledgeable, informative and always kept me posted. More
I purchased my car new form Pacific BMW in 2001 and have been a satisfied customer for the past 23 years. Galo has been my Service Advisor for the past 10 years and has always been great! been a satisfied customer for the past 23 years. Galo has been my Service Advisor for the past 10 years and has always been great! More
Service advisor left without letting me know he is leaving for day. I stood in front of the advisor office not knowing he has left. When I got there he was at the office and greeted me but then he was leaving for day. I stood in front of the advisor office not knowing he has left. When I got there he was at the office and greeted me but then he was no whefe to be dound and left me stranded. More
Advisor Amie was amazing. Great customer service. She follow with me on time and keep me updated with my statues of my car. Great customer service. She follow with me on time and keep me updated with my statues of my car. More
They gave us a loaner and resolved the issues with our 2018 BMW. Even sent us a video explaining what was done. Good communication through text- saved us time instead of having to play phone tag. 2018 BMW. Even sent us a video explaining what was done. Good communication through text- saved us time instead of having to play phone tag. More
Great service provided - service consultant was super helpful and so was access to the dealership helpful and so was access to the dealership More
Pacific BMW is one of the best BMW dealers in Southern California as it relates to service, in stock vehicles and pricing. I don’t live in Glendale but all my BMWs are purchased and serviced at Pacific BM California as it relates to service, in stock vehicles and pricing. I don’t live in Glendale but all my BMWs are purchased and serviced at Pacific BMW More
Exceptional service and excellent customer care and knowledgeable advice plus loaner car made for a most convenient service. knowledgeable advice plus loaner car made for a most convenient service. More