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Pacific BMW - Service Center

Glendale, CA

4.3
2,939 Reviews

2,939 Reviews of Pacific BMW - Service Center

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July 24, 2023

Dealer and Service was organized and well structured, work performed was efficient, and above expectations More

by n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Ms. Gasabyan, was very professional and cooperative in guiding through the process and providing with valuable advises in the process of decision making for the repair as well as purchasing additional cov More

by Vanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Understandable and helpful specialist. Gave me correct and useful information about my car service need. More

by shujianliang
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Henry is an amazing advisor and answers all questions that I have and is always available to help with any concern I have. More

by ANI.ALVADZHYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
July 20, 2023

Galo did a great job as usual. Very happy with the service at Pacific BMW. More

by MEGAHIT
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Check in was fast and easy. The service tech was in good communication with me and made it clear how the day would go and I was notified when the work would be completed. Pickup More

by KEITH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

They are fast, accurate with time , gives update on the car, just have to improve on cleaning car after the service. But good all in all More

by regvillanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Great overall experience and always feel confident my vehicle will be well cared for at Pacific BMW. Thanks for always doing a great job. More

by nicwerks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haybert Davtian
July 17, 2023

She was a nice advisor, explained everything clearly. was efficient and was very polite and personable. More

by topologyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anaeis Petrosian
July 17, 2023

Since Gilbert left, Manuel is now my new service advisor. Manuel is Professional and courteous. Appreciated his effort to get things done on my vehicle same day. More

by ACHONGSHIN
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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