Back

Pacific BMW - Service Center

Glendale, CA

4.3
2,939 Reviews

2,939 Reviews of Pacific BMW - Service Center

Sort by
June 01, 2023

Fast service, fair price, honest assessment of what was needed for my BMW 230 i More

by davidcrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

We’ve already filed a complaint with N A, BMW re customer service and competency. Car been at Pacific BMW since 5/11/23!!! Left over 7 messages for both Manny and Edgar. Extremely disappointing experience. More

by r_alkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Oganesyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Was upfront about the issues concerning my vehicle, and exceeded my needs by ensuring my vehicle would be given back to me same day. More

by christopher.comeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Very professional and kind staff. Completed work on time. My favorite BMW service center. My next car will come from Pacific BMW More

by arag2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pogosyan, Henry Burmayan
May 29, 2023

I am extremely satisfied with my service advisor Amy G . She is knowledgeable, professional and friendly. Always updates me with details and keeps me satisfied. More

by EMINASIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

Car work was estimated and finished in time and as proposed. Ride service appreciated at drop off and pick up. More

by BONNIELWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

Great service ,was told that it would take longer but I got my car back sooner. I liked the loaner , didn’t get a sedan .thank you More

by CRABITLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Amie is a great service rep. She takes care of every detail and is always helpful. More

by jdevine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Marco was great in explaining the recall on my 328. Got me in out quick More

by MIKEEGF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Galo and the guys at Pacific BMW always do a fantastic job and my car runs like it is brand new. I only take it here for service More

by jeff.cruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
48
...