2,939 Reviews of Pacific BMW - Service Center
We’ve already filed a complaint with N A, BMW re customer service and competency. Car been at Pacific BMW since 5/11/23!!! Left over 7 messages for both Manny and Edgar. Extremely disappointing experience. service and competency. Car been at Pacific BMW since 5/11/23!!! Left over 7 messages for both Manny and Edgar. Extremely disappointing experience. More
Was upfront about the issues concerning my vehicle, and exceeded my needs by ensuring my vehicle would be given back to me same day. exceeded my needs by ensuring my vehicle would be given back to me same day. More
Very professional and kind staff. Completed work on time. My favorite BMW service center. My next car will come from Pacific BMW Completed work on time. My favorite BMW service center. My next car will come from Pacific BMW More
I am extremely satisfied with my service advisor Amy G . She is knowledgeable, professional and friendly. Always updates me with details and keeps me satisfied. She is knowledgeable, professional and friendly. Always updates me with details and keeps me satisfied. More
Great service ,was told that it would take longer but I got my car back sooner. I liked the loaner , didn’t get a sedan .thank you got my car back sooner. I liked the loaner , didn’t get a sedan .thank you More
Amie is a great service rep. She takes care of every detail and is always helpful. She takes care of every detail and is always helpful. More
Marco was great in explaining the recall on my 328. Got me in out quick Got me in out quick More