Pacific BMW - Service Center

I always bring my car to this dealership because I have the best experience. I had to bring my car in again last minute and really needed a loaner. Mauricio, Allen and Haybert are always super helpful and the best experience. I had to bring my car in again last minute and really needed a loaner. Mauricio, Allen and Haybert are always super helpful and accommodating. Everything was so well organized and I had such a smooth experiencing figuring out what was wrong with my car. More

Everyone was professional and helpful. I especially liked your coffee and waiting area. It was a good experience. I especially liked your coffee and waiting area. It was a good experience. More

Work was completed when promised. Video was very helpful, personalizes the experience, and lets you know you have not been forgotten. Video was very helpful, personalizes the experience, and lets you know you have not been forgotten. More

BMW is really fancy. I couldn't believe that they had the technician take a descriptive video of all of the issues with the tire and breaks. thank you so much. I couldn't believe that they had the technician take a descriptive video of all of the issues with the tire and breaks. thank you so much. More

John was extremely helpful and friendly. He will be my new service person. Thank you He will be my new service person. Thank you More

Quick and easy service , Uber was called to give me a ride home while my car was being worked on ride home while my car was being worked on More

Worst BMW Service Department. Worst Service Manager, Advisor Galo. Bad experience overall. Will not be returning here. Worst Service Manager, Advisor Galo. Bad experience overall. Will not be returning here. More

It was OK I need to get more information about the heated seats don’t get hot stereo. Sounds like junk. seats don’t get hot stereo. Sounds like junk. More

Easy and clear dealing with recall repair. Friendly and prompt service, would recommend working with them Friendly and prompt service, would recommend working with them More

Excellent service and in timely manner. Haybert Davtian was my service provider and he was very knowledgeable, helpful and professional. He made sure all customers needs were met. I will de Haybert Davtian was my service provider and he was very knowledgeable, helpful and professional. He made sure all customers needs were met. I will definitely recommend my friends and family! More