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Pacific BMW - Service Center

Glendale, CA

4.3
2,938 Reviews

2,938 Reviews of Pacific BMW - Service Center

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April 26, 2023

Manny has been helping me for many years now and providing great service like always. Thanks Manny More

by ALEX_G_DANIEL
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

Henry always give great service and takes ownership of my vehicle to make sure my service requests are done correctly in a timely way . I have two BMWS that Henry takes care of for me and also provides excel More

by belcam64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
April 24, 2023

The staff were courteous and knowledgeable but I waited more than 30 minutes for my car once I was told it was ready and no one seemed to know where it was. It was a very frustrating experience. More

by meganvmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
April 24, 2023

It’s the best service and Henry is providing a excellent service thank you for him More

by eddie48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan is the best, he have excellent experience , Henry Burmayan
April 24, 2023

More information before making appointment with necessary information including insurance to qualify for loners car More

by soltani25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
April 21, 2023

Get the service done as promised. Am glad they took care of my car as soon as possible. Highly recommended for anyone who own a BMW car who needs service. More

by ocg944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Timing and customer service was very good stuff was very helpful I hadn’t any issues More

by HOVIKPASHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Galo has been helping me for many years now. He is very good and I'm glad he is my service writter More

by TSHAMBREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

Service was fast and efficient. Service Advisor made me feel welcome and his laugh is contagious! More

by jasonreed0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anaeis Petrosian, Henry Burmayan
April 16, 2023

Everyone was great. Mia was especially wonderful to deal with. She was professional and knowledgeable. We bright two bmws to get fixed at pacific bmw because how easy More

by TDEMSHKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In my previous comment I referred to Amy. I meant Mia. She is a real asset to pacific bmw , Gilbert Pogosyan, Henry Burmayan
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