Pacific BMW - Service Center

Manny was an excellent service advisor. He explained what my warranty covers and what it doesn’t. Also quoted me fair prices! He explained what my warranty covers and what it doesn’t. Also quoted me fair prices! More

Every services were perfect! I love Pacific BMW. Mr. Ko is always happy to serve his client. I love Pacific BMW. Mr. Ko is always happy to serve his client. More

Manny Cruz. ..PERIOD! From Day 1, he has been the professional service advisor I've been looking for. Many dealerships herd you like cattle and see you as a n ..PERIOD! From Day 1, he has been the professional service advisor I've been looking for. Many dealerships herd you like cattle and see you as a number in a long line of disgruntled drivers. Manny has made me feel special every visit and carries a cool and calm composure throughout the entire process. I don't know how he puts up with demanding customers like myself, but he does it with a smile. Ask for Manny Cruz if you expect exceptional service on your Bimmer. More

I had a quick and easy experience! My experience with Henry at Bmw of Pacific was beyond exceptional. I dropped off my car for a recall and had a few other issues and Henry said everyt My experience with Henry at Bmw of Pacific was beyond exceptional. I dropped off my car for a recall and had a few other issues and Henry said everything will be taken care of. They provided me with a loaner car and i was very happy with the service overall. More

Overall a bad experience with the exception of the technician. I felt like I was punished at your dealership. technician. I felt like I was punished at your dealership. More

Fast, prompt customer service with much friendly staff who made the service process easy and convenient who made the service process easy and convenient More

Excellent customer service. Punctual, courteous and friendly. Definitely recommend Pacific BMW service department. Just remember to make an appointment, they're always b Punctual, courteous and friendly. Definitely recommend Pacific BMW service department. Just remember to make an appointment, they're always busy. More

Gilbert as always is on top of everything. He provides superior services. Pacific BMW always provides excellent customer service. Thanks. He provides superior services. Pacific BMW always provides excellent customer service. Thanks. More

My service and service writer Manny is great! !! Can always count on him for quick reliable service. !! Can always count on him for quick reliable service. More

Fast efficient and professional kept us updated and gave accurate time frame for the service would definitely recommend accurate time frame for the service would definitely recommend More