2,938 Reviews of Pacific BMW - Service Center
Totally satisfied they got me in and out and took care of all my concerns all my concerns More
There was good communication regarding service and the status of service, clean dealership, appreciated UBER transportation status of service, clean dealership, appreciated UBER transportation More
The service provided by Pacific BMW is excellent, I even recommend Mr. Galo, a person who treats his clients with great respect and professionalism. recommend Mr. Galo, a person who treats his clients with great respect and professionalism. More
My X52020 started squeak 1. 5 years ago. When I first came with this problem to Pacific BMW, supervisor said, it's ok, this sounds is normal. So every month car had squeak mor 5 years ago. When I first came with this problem to Pacific BMW, supervisor said, it's ok, this sounds is normal. So every month car had squeak more a more, and every time when I came to Pacific BMW service center, they took my car, and checked everything and said that it's ok, problem solved. After 10min driving from service the car became squeak more and more. I requested many times just change the braking pads, they said No everything is fine, and it's not necessary ( I paid for insurance which covers this ) So I went to another BMW service center, and they fixed everything in hours and they said that I my car needed replace braking pads when the first squeak happened I never ask for service in Pacific BMW and I'm no recommending this service. Don't spend your time visiting them. More
Outstanding customer service. Knowledgeable and professional stuff. Fast and easy process. I’ll recommend Pacific BMW to everyone. Knowledgeable and professional stuff. Fast and easy process. I’ll recommend Pacific BMW to everyone. More
Seems like there has been a lot of improvements lately. Dealership has started to use the power and convenience of technology to streamline the entire experience. Things like paying your balance from home Dealership has started to use the power and convenience of technology to streamline the entire experience. Things like paying your balance from home before you pick up your car. Everything was so smooth and friendly. Manny did a great job by making the entire process painless. More
Excelent customer service and professionalism which surpasses my expectations Very happy with Pacific BMW and thankful to have you taking care of my car. surpasses my expectations Very happy with Pacific BMW and thankful to have you taking care of my car. More
Outstanding and professional service for over 25 years and taking care of our 19 BMW’s. and taking care of our 19 BMW’s. More