Pacific BMW - Service Center

Galo was helpful and kind, they were able to identify my issue and provided great service issue and provided great service More

Great dealership to do business with. I had an issue with a maintenance contract and the finance department paid for my service out of their pocket to make it right. I worked for a compet I had an issue with a maintenance contract and the finance department paid for my service out of their pocket to make it right. I worked for a competing BMW a few years ago and they never treated their customers this well. Also everyone there seems to like their job and speaks highly of the owner. Thats the exact opposite of the BMW dealer that I worked for. Honestly, I wish the Ho family owned more dealerships because this place sets a great standard for what buying/servicing your car should be like More

I have a certified preown 2018 bmw, the warranty doesnt cover and i have to paid for diagnostic for everithing go bad if they cannot find the problem, i cannot take a porter to drive test and show the prob cover and i have to paid for diagnostic for everithing go bad if they cannot find the problem, i cannot take a porter to drive test and show the problem cause the covid so my car have some problems, poor mechanic performance also they said they inflate tires and right outside the dealer the low tire warning come on More

Excellent service, Professional group of workers, Narek the service advisor was very professional and helpful, they also gave me a loaner to drive while they were servicing my car.Keep up the great work.. the service advisor was very professional and helpful, they also gave me a loaner to drive while they were servicing my car.Keep up the great work.. More

Prompt response, quick fix on the recall issue, and free car wash Yay! Great service as usual. car wash Yay! Great service as usual. More

Every detail of my service experience was outstanding am very satisfied thank you Pacific team . very satisfied thank you Pacific team . More

My experience with Gilbert in service department have been great! Very professional and courteous. Wouldn't take my vehicle anywhere else. been great! Very professional and courteous. Wouldn't take my vehicle anywhere else. More

Manuel did an excellent job - no issues or concerns to report. Everything went very smoothly. report. Everything went very smoothly. More

I had my car serviced, and had some issues with the completion. I was able to take it back and was pleased with how my issue was corrected. Vanessa Vasquez was my service advisor! completion. I was able to take it back and was pleased with how my issue was corrected. Vanessa Vasquez was my service advisor! More

Fast communication. I really appreciate the video the technician sent to me! Service was excellent and all my needs were addressed. Thank you for being professional! I really appreciate the video the technician sent to me! Service was excellent and all my needs were addressed. Thank you for being professional! More