Pacific BMW - Service Center

Great service department. Been going to Pacific the last few years and never had issues. I come from Santa Clarita Been going to Pacific the last few years and never had issues. I come from Santa Clarita More

Very positive experience - they diagnosed and fixed a long-standing issue in addition to fixing a specific problem that needed to be addressed. long-standing issue in addition to fixing a specific problem that needed to be addressed. More

Manuel Cruz his the best he real take care of his customers I’m always happy with the service at pacific bmw customers I’m always happy with the service at pacific bmw More

I came on time for my appt and I was told that who ever was going to help me was on lunch . So if I’m scheduled how come I was waiting for a while .. not very good service in my opinion . was going to help me was on lunch . So if I’m scheduled how come I was waiting for a while .. not very good service in my opinion . More

Easy to book, clean, and friendly. Offered Uber ride but decided to stay. Was able to work in the waiting area. Wifi was sufficiently fast. decided to stay. Was able to work in the waiting area. Wifi was sufficiently fast. More

Excellent service and finished the job on time. My car looks new when they’re done. looks new when they’re done. More

Excellent service with real time video clip to check the status as well as very convenient shuttle service. status as well as very convenient shuttle service. More

Service was good, took longer than expected, they were backed up and car wasn't ready, they wouldn't offer a loaner, but they offer to release my car and have me bring it back the next day, which means af backed up and car wasn't ready, they wouldn't offer a loaner, but they offer to release my car and have me bring it back the next day, which means after 5:00 pm they haven't even started working on my car. Waited in lobby until 6:30 pm for car to be ready. More

I had a appointment and drop off was very quick. Great, fast service done in a day. I was in and out with my services completed. Best part got a free car wash! LOL fast service done in a day. I was in and out with my services completed. Best part got a free car wash! LOL More

The experience was great. The issue was resolved within 48 hours at Pacific BMW. Great customer service. 48 hours at Pacific BMW. Great customer service. More