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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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February 10, 2022

I had a very pleasant experience with my service. I loved the video of the inspector. More

by nkhalatian
Recommend Dealer
Yes
Employees Worked With
Gary Minassian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

Communication when your vehicle is serviced based on an emergency, can definitely improve. Offering your customers loaner vehicles should your vehicle require overnight. More

by westautodesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

When I first took my car for service 6 months ago I was told I had a motor oil leak. When I went yesterday on February 8th, I told them to check the leak and my insurance, since my insurance covers it. Whe More

by KVAIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vanessa
February 09, 2022

Adees was excellent in sales not pushy and up front. Narek was great with servicing my car as well More

by ddylanb
Recommend Dealer
Yes
Employees Worked With
Adees Zeretsian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Narek Petrosian
February 08, 2022

Gilbert was the best service advisor. Polite Gilbert was the best service advisor. Polite knowledgeable! Thank you so much. I have been their 20 year customer and will stay for years to come � More

by AZAKARIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
February 08, 2022

The best customer service! I was having a problem with my tires pressure and I called many dealers, end up calling The pacific BMW. I was so happy since the lady pick up the phone, I knew that she try to hel More

by Toon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get his name😓
February 08, 2022

Automated payment and authorizations made the check in process and final payment actions easy and a time savings. More

by JBUSC77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vazquez
February 08, 2022

Thank you for the the best service , I will definitely recommend friends and family to do their service at Pacific BMW More

by ARADIKRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
February 08, 2022

Amazing service Great customer serviceOn time Amazing service Great customer service On time inspection Professional technician Recorded video of inspection process sent to me More

by SEVAK84B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ramirez, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
February 07, 2022

Was able to get my car serviced a little earlier than appt. They completed the work when they said they would and got me Ubers to and from home. They even washed and vacuumed the car too. Really great, l More

by mattyr99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
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