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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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January 27, 2022

It all went smoothly and I was very happy with the service I received. Thank you. More

by JXFERRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

very professional.satisfied with service. My experience very professional. satisfied with service. My experience was only marred by the lengthy wait to see an advisor, and way too long to have car return More

by joemerk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
January 27, 2022

Good service. On time and Vanessa was a great service rep. Don’t know why you need 15 words for this rater. Seems unnecessary. Should just be multiple choice type of questions. Not a great idea. More

by jamesho25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
January 27, 2022

service was very good, everything promised was done, I was a little concerned with the length of time the service took, but with coved everyone is short handed. More

by jgoris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

First time I left this dealership with a problem actually fixed - and in one day. I typically leave my car there for days only to get a “ sorry you bought a lemon BMW that will always have this squeaking p More

by jasonbstermer
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Did a full diagnosis and replaced my 6-year-old battery. Great communication with Justin Ko throughout, service completed quickly, they took care of another small issue (replaced some brake lights), and the More

by justin.r.dickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ko
January 26, 2022

It's really good service they're so nice. If I need a It's really good service they're so nice. If I need a more service, I'll be there no matter what. Thank you More

by donahn777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Very quick service, everyone is very helpful, Henry hooked it up with a car wash. Thanks Pacific BMW More

by gcorvera1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
January 26, 2022

I have been with Pacific BMW since 2001! Overall I would rate them as Excellent! Everything from Leasing and buying BMWS to Service! More

by CLBUCKLESS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Hands down the best service employee I have ever worked with. Narek go above and beyond. More

by Chris Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
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